Oracle Support renewal

  • From: Thomas Roach <troach@xxxxxxxxx>
  • To: Oracle Discussion List <oracle-l@xxxxxxxxxxxxx>
  • Date: Mon, 8 Feb 2010 16:10:01 -0500

Hi,

This is an Oracle support renewal question.

We wanted to drop support for a couple of products, but were told that if we
did that, the other items purchased in the same order would get bumped to
list price and we would have to pay 22% of that for support. Has anyone
heard of this?

Is there any way to get discounts on Oracle support renewals? Is there any
option to prepay a few years in advance in exchange for a discount?

We reached out to some of our contacts from Oracle but they are pretty firm
that there are no options unless we want to try and buy newer licenses at a
steeper discount (but that would mean throwing our existing licenses away).

I know this is a somewhat taboo subject, but was hoping to get some pointers
as our renewal is coming up.

Thanks!

Tom

Other related posts: