And what value goes into "organization turnover"? _____ use as a metric. Oracle what? Database? Enterprise Options? Applications? Those addons (diag and tuning, partitioning, whatever) all must be supported. This looks like a metric for CIO's to bandy about to 'prove' they are doing their jobs. But maybe it's just me, I'm cynical like that. Jared Still Certifiable Oracle DBA and Part Time Perl Evangelist Oracle Blog: http://jkstill.blogspot.com Home Page: http://jaredstill.com