On Wed, Nov 11, 2009 at 3:47 PM, Bill Ferguson <wbfergus@xxxxxxxxx> wrote: > On a final note, any idea if I will ever receive an answer to my > biggest question (posted numerous times), on why Oracle's own software > was incapable of being used to create a new "Support" site? > Indeed it's often forgotten that Oracle sell a solution for support organisations. RedHat use it. It seems to me that the fact that support don't use it and weren't made to use it when the migration happened is a pretty telling indictment of that bit of software. Essentially Oracle have chosen to build rather than buy ^H^H^H^H use for free a product we sell. Certainly I take it as a strong indication that Oracle's web support commercial offering is not fit for purpose. -- Niall Litchfield Oracle DBA http://www.orawin.info