But extended support fees were waived for one-year, and the customers received this extension automatically. This extension expires July 31, 2011. If you have kept your premier support current, then you should be able to download patches. -----Original Message----- From: oracle-l-bounce@xxxxxxxxxxxxx [mailto:oracle-l-bounce@xxxxxxxxxxxxx] On Behalf Of Michael Brown Sent: Wednesday, November 02, 2011 8:40 AM To: mschmitt@xxxxxxxxxxxx Cc: Job Miller; oracle-l@xxxxxxxxxxxxx Subject: Re: Oct 10g CPU patch download Extended support is now tied to a CSI and enforced. Before MOS, I guess we were supposed to realize that we were not supposed to download the patch. if you have not paid for extended support, you are on sustaining which means that you only have access to patches released before July 2010 for 10.2. On sustaining support, you will not get access to all the of the 10.2 patches until extended support ends in July 2013. -- Michael Brown dba@xxxxxxxxxxxxxxxxx http://blog.michael-brown.org -- //www.freelists.org/webpage/oracle-l