10.2 is now out of Premier Support and the one year of free Extended Support. If you haven't licensed Extended Support, I think you'll find you are eligible for the July CPU/PSU, but not the October and future patches. Cheers, Wayne Wayne T Smith - wts@xxxxxxxxx - UMS-ITS-S&O - - There is no reason for any individual to have a computer in his home. Ken Olsen, President, Digital Equipment, 1977 On Tue, Nov 1, 2011 at 2:36 PM, Michael Schmitt <mschmitt@xxxxxxxxxxxx>wrote: > Hi All, > > We are trying to download the October CPU patch for Oracle 10g and the > download button is grayed out and says "you do not have permissions to > download patches". We were able to get the 11g patches. Anyone else > having the same issues? Was not sure if I needed to contact our rep or not > > Thanks in advance > > -- > //www.freelists.org/webpage/oracle-l > > > -- //www.freelists.org/webpage/oracle-l