Does this have to do with the platform you are listing in the SR? Has anyone tried an SR listing LINUX as the platform and gotten this error? RF --- Andreas Piesk <a.piesk@xxxxxxx> wrote: > Allen, Brandon schrieb: > > Not sure if anyone else has had this experience, > but I opened an SR with > > Oracle for an 11g question and was told the > following today (8/14): > > > > "11G production release is not yet out and so we > >from Product support > > team can not proceed on this SR" > > > > Apparently the software is ONLY released under the > OTN Developer license > > at this time, not released for production? > > > > Has anyone else had similar experiences? Anyone > know when the > > production/supported release is expected? I'll > ask the tech support > > rep, but I don't expect much help from him given > his responses so far. > > same here. i transferred the SR to my beta CSI which > is still valid. > > maybe this press release > > http://www.oracle.com/corporate/press/2007_aug/database-11g-ga.html?msgid=5804823 > > changed the situation and 11g is now oficially > supported. > > regards, > -ap > -- > //www.freelists.org/webpage/oracle-l > > > Robert G. Freeman Author: Now Available for Pre-Sales on Amazon.com!!!! ************************************************** Oracle Database 11g New Features (Oracle Press) ************************************************** Portable DBA: Oracle (Oracle Press) Oracle Database 10g New Features (Oracle Press) Oracle9i RMAN Backup and Recovery (Oracle Press) Oracle9i New Feature Blog: http://robertgfreeman.blogspot.com/s (Oracle Press) -- //www.freelists.org/webpage/oracle-l