Re: NO Oracle Support
- From: "Amaral, Rui" <Rui.Amaral@xxxxxxxxxxxxxxxx>
- To: "'jpiwowar@xxxxxxxxx'" <jpiwowar@xxxxxxxxx>
- Date: Thu, 11 Nov 2010 12:43:58 -0500
Same here in ontario.
From: John Piwowar [mailto:jpiwowar@xxxxxxxxx]
Sent: Thursday, November 11, 2010 11:40 AM
To: Amaral, Rui
Cc: pjhoraclel@xxxxxxxxx <pjhoraclel@xxxxxxxxx>; oracle-l@xxxxxxxxxxxxx
<oracle-l@xxxxxxxxxxxxx>
Subject: Re: NO Oracle Support
I know that anecdotes aren't evidence, but I've seen quite a few posts on job
boards up here in Vancouver, BC in recent months for level II and III Oracle
Support analysts. That's quite different from the year and a half prior to
midsummer 2010. One can hope that means that they're trying to staff up to
meet demand, and not replacing burned-out people. :-)
Regards,
John P.
On Thu, Nov 11, 2010 at 5:27 AM, Amaral, Rui
<Rui.Amaral@xxxxxxxxxxxxxxxx<mailto:Rui.Amaral@xxxxxxxxxxxxxxxx>> wrote:
I agree with Peter as well with the addition that Oracle has increased their
customer based beyond the point that support can handle. The reason I think
this is that Oracle has been (or still is) on a hiring spree because they can't
keep up with demand or so I have been told (and seen elsewhere). Someone
mentioned that they have gotten too big... Maybe they are not big enough to
handle demand leading bad prioritization?
----- Original Message -----
From: Peter Hitchman [mailto:pjhoraclel@xxxxxxxxx<mailto:pjhoraclel@xxxxxxxxx>]
Sent: Thursday, November 11, 2010 05:47 AM
To: oracle-l <oracle-l@xxxxxxxxxxxxx<mailto:oracle-l@xxxxxxxxxxxxx>>
Subject: Re: NO Oracle Support
Phew, what a thread!
My experience this year has been that Oracle development are moving
too fast for Oracle support and too many things just do not work. As
an example the mutlicast requirement of the latest 11.2 release for
RAC. People were blogging about this and OSS were clearly non the
wiser as to what was going on. I guess it like lots of organisations
at the moment, support is not seen as an area to invest in.
Regards
Pete
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