Bill & All, Yes I have FF 3.6 which does work everywhere else, but MOS. Thanks all for the work around, it does work though it is a pain. Dick Goulet Senior Oracle DBA/NA Team Lead PAREXEL International ________________________________ From: Bill Zakrzewski [mailto:bill@xxxxxxxxxxxx] Sent: Monday, March 15, 2010 8:08 AM To: Goulet, Richard; Oracle-L@xxxxxxxxxxxxx Subject: Re: My Oracle Support I use Firefox and don't seem to have the same issue - try a different internet browser to see if that will help -Bill On Mar 14, 2010, at 11:29 PM, Kellyn wrote: You could try- right click, new page, type in "www.google.com" and just give up on the darn thing... That's what I do! :) -Kellyn Sent via BlackBerry from T-Mobile ________________________________ From: Surachart Opun <surachart@xxxxxxxxx> Date: Mon, 15 Mar 2010 09:10:55 +0700 To: <Richard.Goulet@xxxxxxxxxxx> Cc: <oracle-l@xxxxxxxxxxxxx> Subject: Re: My Oracle Support try to click "Right" and then choose "Open Item in New Window" Example: http://surachartopun.com/2010/02/my-oracle-support-on-firefox.html Good Luck Surachart Opun http://surachartopun.com <http://surachartopun.com/> Oracle ACE, OCE, OCP On Mon, Mar 15, 2010 at 9:04 AM, Goulet, Richard <Richard.Goulet@xxxxxxxxxxx> wrote: Anyone else having the problem that documents once found on OTS are then blank??? Example, try looking for document id 409044.1. Dick Goulet Senior Oracle DBA/NA Team Lead PAREXEL International 900 Chelmsford St, Suite 310 Lowell, MA 01821 978.614.2857 Richard.Goulet@xxxxxxxxxxx The information transmitted in this communication is intended only for the person or entity to which it is addressed and may contain confidential and/or privileged material. Any review, retransmission, dissemination or other use of, or taking of any action in reliance upon, this information by persons or entities other than the intended recipient is prohibited. If you received this in error, please destroy any copies, contact the sender and delete the material from any computer.