Regardless of the size of the uplift and if an organization can afford it, it is still a cost on top of your existing support contract that you would have to continue paying. I cannot imagine too many businesses that want to hear about paying for an additional support contract to receive security patches and 24x7 support for the system they just deployed. I really think Microsoft has the much better lifecycle policy for a business as they will continue to provide security patches to their customers through the life of a version without a bill attached. I don't mind tying an uplift to vendor support, but to security patches? From: MARK BRINSMEAD [mailto:mark.brinsmead@xxxxxxxxx] Sent: Tuesday, March 03, 2015 5:52 PM To: Michael Schmitt Cc: jeremy.schneider@xxxxxxxxxxxxxx; Amir.Hameed@xxxxxxxxx; ORACLE-L Subject: Re: Moving to RAC` I would need to consult the "lifetime support" policy documents to be certain that I have it right, but extended support should include roughly: (*) Access to all existing patches, including but far from limited to the 11.2.0.4 patchset. (*) New security updates (until about 2018, when you move into "sustaining" support). (*) Backports (on request, and maybe with some "convincing") of bugs fixed in later releases, where this is practical. There is an "uplift" in support fees for extended support. Typically, Oracle has waived this in the first year of extended support for the last few releases (but there is no assurance they will continue to do so). The uplift is not ENORMOUS -- something like 10% of the "current" support fees for each year you continue extended/sustaining support. There is a ceiling on this, if I recall correctly. PRICING support agreements has never been my problem, so I would never bother to commit the rules to memory. For the most part, I would say that most people who could afford their Oracle Support agreement for 11gR2 last year (while it was still in premier support) will probably be able to afford extended support this year, and most likely even next. Eventually, though, the uplift becomes fairly noticeable (although I don't think I would characterize it as "crippling"), and I don't know a lot of people to go around gushing about what an incredible "bargain" Oracle's support agreements are to begin with. I would expect the added costs to eventually become a (fairly strong) motivator for most people to upgrade. But then, I am not sure how many people actually pay the extra support fees -- or are even aware that they need to. Oracle, I am sure, would like to see customers upgrade to 12c. We, as DBAs, would probably like to see our employers upgrade to 12c. Most Oracle customers I have encountered seem to be less than enthusiastic, though. Perhaps, though, its just the customers that I meet. Anyway, 11g still has a few good years left in it, I think. On Tue, Mar 3, 2015 at 4:00 PM, Michael Schmitt <mschmitt@xxxxxxxxxxxx<mailto:mschmitt@xxxxxxxxxxxx>> wrote: Correct me if I am wrong, but you will only have access to the PSUs/security patches for 11.2.0.4 if you are paying for extended support. 11g might as well be EOL for those not willing/able to pay support fees (extended support) on top of the support they already pay . -----Original Message----- From: oracle-l-bounce@xxxxxxxxxxxxx<mailto:oracle-l-bounce@xxxxxxxxxxxxx> [mailto:oracle-l-bounce@xxxxxxxxxxxxx<mailto:oracle-l-bounce@xxxxxxxxxxxxx>] On Behalf Of Jeremy Schneider Sent: Tuesday, March 03, 2015 9:59 AM To: Amir.Hameed@xxxxxxxxx<mailto:Amir.Hameed@xxxxxxxxx> Cc: veeeraman@xxxxxxxxx<mailto:veeeraman@xxxxxxxxx>; ORACLE-L Subject: Re: Moving to RAC` On Sun, Mar 1, 2015 at 2:48 PM, Hameed, Amir <Amir.Hameed@xxxxxxxxx<mailto:Amir.Hameed@xxxxxxxxx>> wrote: > Also, 11g is nearing EOL in terms of support and therefore, you should > look into moving to 12c. No - 11g is not close to EOL. However you may have to start paying for extended support on 11.2.0.4 after Jan 2016 (Doc ID 161818.1). Obviously you'll have to upgrade eventually, but plan it carefully and don't rush. Extended support is available for 11.2.0.4 until January 2018. PSUs (security patches) for 11.2.0.3 do end this summer. But 11.2.0.4 will get PSUs until 2018. http://www.oracle.com/us/support/library/lifetime-support-technology-069183.pdf You probably don't want to change to 12c at the same time you change to RAC... that's a lot of risk, and it will be a lot harder to identify the root cause of problems you encounter. -J -- http://about.me/jeremy_schneider -- //www.freelists.org/webpage/oracle-l -- //www.freelists.org/webpage/oracle-l