Re: More Support woes!
- From: Howard Latham <howard.latham@xxxxxxxxx>
- To: Yong Huang <yong321@xxxxxxxxx>
- Date: Wed, 27 Nov 2013 20:57:55 +0000
I just had a license problem with REDHAT. Guess what?! they made me run
loads of system scans and even said It cant be a priority one - How can a
production box be wiped? Well it was (long story) and seems like Redhat
have learned from Oracle Sadly! Hello Doctor I think I have an ingrowing
toenail "right Mr DBA I'm going to send you for am Xray, MRI Scan HIV test
and a month in a Cold lab. Bring the results back and we will sort it. "
On 27 November 2013 20:51, Yong Huang <yong321@xxxxxxxxx> wrote:
> > I would encourage folks to make these things known to Chris Warticki
> > (Global Customer Management ...
>
> Hi Charles,
>
> I don't think he cares about some of the issues we care more. Take "The
> Page has Expired dialog" issue
>
>
> http://blog.tanelpoder.com/2013/08/19/c-mos-how-to-get-rid-of-the-annoying-the-page-has-expired-dialog-in-my-oracle-support/
>
> as an example. Seven months ago I contacted him for considering a fix.
> Apparently they think there're always other issues that *they*, the
> non-users, think have a higher priority. I bet they enjoy beautifying the
> web site more than usability.
>
--
Howard A. Latham
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