RE: Metalink forums - effects of the outsourcing
- From: "Jesse, Rich" <Rich.Jesse@xxxxxxxxxxxxxxxxx>
- To: "Oracle-L (E-mail)" <Oracle-l@xxxxxxxxxxxxx>
- Date: Wed, 22 Jun 2005 14:55:04 -0500
Mladen=Preacher.
ORACLE-L List=Choir.
Take a look at the Oracle interMedia Text Forum. April 22nd, *2004* was
the last time an Oracle Employee attempted to answer a post. Funny how
the *questions* posted there by Oracle Employees were as well-received.
I have vested interest in the "*********** IS THIS FORUM MONITORED BY
ORACLE SUPPORT???" thread back in Feb '05, which was only answered by
Mr. Ross Mohan. And that answered my question.
Maybe some Oracle DBAs/Programmers get paid by the number of TARs
entered and Oracle's helping them out. Just trying to stay positive...
Rich
-----Original Message-----
From: oracle-l-bounce@xxxxxxxxxxxxx
[mailto:oracle-l-bounce@xxxxxxxxxxxxx] On Behalf Of Mladen Gogala
Sent: Wednesday, June 22, 2005 2:26 PM
To: Oracle-L (E-mail)
Subject: Metalink forums - effects of the outsourcing
In galaxy Milky Way, a long, long time ago, Metalink forums were
actually useful. There was
a guarantee that an Oracle person will take a look at your question
within 24 hours and respond
to it. Responses were meaningful and useful. Obviously, Oracle Corp.
followed the famous Dogbert
recommendation about cutting costs of workforce and Metalink forums
ceased being useful. Did
anybody manage to have a question answered in a meaningful way by an
Oracle person lately?
Do I have to open a TAR for every little question? It's annoying as
heck.
Someone from SUN or Oracle support has told my boss not to use
LOG_CHECKPOINT_TIMEOUT in
the RAC environment but to create a crontab job switching logfiles
instead. We're moving our batch jobs
to OEM and I'd like to know the reason for such a recommendation. It
seems that I'll have to open
a TAR with this question.
--
Mladen Gogala
Oracle DBA
Ext. 121
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