RE: MOS SR updates not showing dates anymore?
- From: "Freeman CTR Donald" <donald.freeman.ctr@xxxxxxxx>
- To: "Oleksandr Denysenko" <odenysenko@xxxxxxxxx>
- Date: Tue, 30 Oct 2012 10:27:34 -0400
Well, my co-workers and I often talk about MOS being a showcase of Oracle
Technology. I think the idea is that you are supposed to see something like
this date magic and say, "Wow, cool, I wonder how they did that?"
But, I don't really think like that. When I'm on that site it's because
something is broken, I'm under pressure for an answer, and I don't really have
the time to try and puzzle out how the site works. I've opened 4 or 5 tickets
in the past year to complain about site functionality. And I also put a lot of
effort into those, "Tell us how we are doing emails I get. I provide detailed
feedback and grades on their efforts. I start to tense up every time I log
into Oracle support.
-----Original Message-----
From: Oleksandr Denysenko [mailto:odenysenko@xxxxxxxxx]
Sent: Tuesday, October 30, 2012 9:08
To: Freeman CTR Donald
Cc: oracle-l@xxxxxxxxxxxxx
Subject: Re: MOS SR updates not showing dates anymore?
30.10.2012 14:08, Freeman CTR Donald ÐÉÛÅÔ:
> This is really funny. I opened an SR and ripped them on this. I didn't
> realize it was a new "feature." I was trying to get a date out of an SR in
> order to restore a backup and all the entries showed +1 month. It took
> awhile to figure out that I could get it by hovering over them. They also
> display when printing. Wow, I feel vindicated.
I really don't understand who asked for this "new feature"...
and how it could be approved for implementation ?
there should be strong business reason for it... ;)
--
Best Regards,
Oleksandr Denysenko
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