Hello everybody
This year we were informed that Oracle doesn't allow partners to have a stock
for Exadata spare parts. It means that you have either order a spare part once
it's failed (which takes time for the shipping etc.) , or buy and keep it in
your stock. They just don't provide extra spare parts (for free, to keep it in
partner's stock)
As almost everything in Exadata is redundant, it means we can order the failed
hardware and just wait for it for few days and then use it once it's arrived.
We have hosted some critical production databases in Exadata machine (X7-2) and
we also have a fully functional standby Exadata. However, to maintain 24x7
availability of databases, we have an option to buy some spare parts in advance
and keep them in the stock and make sure we will not have any downtime in the
production environment
So I have 2 questions:
* Can we confirm that the Exadata machine is redundant by itself and we
don't need to buy spare parts in advance? (with and without considering the
standby Exadata, as it's going to take some time to perform switchover of all
databases)
* Did you have any bad experience regarding Exadata hardware failure which
caused downtime of whole Exadata machine so far?
Thanks beforehand
BR,
Kamran Aghayev A.
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