Re: Do you ask the question: How do I work with Oracle Support....?

  • From: Wolfgang Breitling <breitliw@xxxxxxxxxxxxx>
  • To: Andrew Kerber <andrew.kerber@xxxxxxxxx>
  • Date: Thu, 7 Apr 2011 12:42:06 -0600

I don't have a beef with Oracle support if it takes them a while to find a 
solution to difficult problems ( I don't open SRs on simple things ). I have a 
problem when I get stupid or plain wrong suggestions.

On 2011-04-07, at 12:20 PM, Andrew Kerber wrote:

> I am running about 1 good to 5 bad experiences.  Currently I have two srs 
> dealing with production crashes, they are not sev 1 only because the systems 
> came back up after the crash, and both have been open for a week or more 
> without even a suggested solution as yet. 
> 
> -- 
> Andrew W. Kerber
> 
> 'If at first you dont succeed, dont take up skydiving.'

--
//www.freelists.org/webpage/oracle-l


Other related posts: