Re: Delay Repay

  • From: Mladen Gogala <gogala.mladen@xxxxxxxxx>
  • To: oracle-l@xxxxxxxxxxxxx
  • Date: Fri, 22 Jun 2018 17:52:34 -0400

Jonathan, sounds like you've been re-routed to the platform 9 3/4 at Kings Cross station. It looks like you haven't enjoyed the Hogwarts Express very much.


On 06/22/2018 08:01 AM, Jonathan Lewis wrote:

Further to the note on your website regarding your Delay Repay form I attach 
details of a recent journey where the arrival was over 30 minutes late:

I was on the 17:00 Virgin East Coast train from Edinburgh to London Kings Cross 
on 21st July - due to arrive 21:39.
According to my phone the train arrived at 22:11 (also reported on the arrivals 
board at the station)

My customer reference is CBDXQCN7B8F
I was travelling 1st class, coach L seat 23.

The email address for this booking would probably have been 

Jonathan Lewis

Mladen Gogala
Database Consultant
Tel: (347) 321-1217


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