Be sure they will update it while you are sleeping. ;-) Chances are your guy's on another side of the globe. :) When escalating to Sev 1, they will be working on your nights - so be ready to answer the damn phone. ;-) On 11/8/06, Sanjay Mishra <smishra_97@xxxxxxxxx> wrote:
Kevin I even offered the Remote connection so that they can see the issue but no reply. Let's wait for some more time else I will call the support number.
-- Best regards, Alex Gorbachev The Pythian Group Sr. Oracle DBA http://www.pythian.com/blogs/author/alex/ http://blog.oracloid.com -- //www.freelists.org/webpage/oracle-l