On Fri Nov 13 0:56 , Daniel Fink sent: >http://www.pcworld.com/businesscenter/article/181968/oracle_support_portal_woes_could_erode_users_trust.html > How did I know some clueless person would mis-spell my surname? Cripes, it's only got 5 letters and they still don't get it... Can I borrow yours, Dan? :D (as I said in another list: one good thing is that whomever is driving nails into my doll likely has got the name wrong as well!) -- //www.freelists.org/webpage/oracle-l