Michael,
When dealing with police, the IRS or Oracle LMS, do not engage them
directly. You need to have an advocate and a firewall. Urge your company to
get a partner involved immediately (if they haven't already). Oracle LMS
will tell you all kinds of stuff that isn't true or legally binding. Only
an experienced partner will know what information should or should not be
shared with them and will work with them to, at the very least, reduce the
back fees Oracle will charge.
Seth Miller
On Tue, Feb 9, 2016 at 11:21 AM, Iggy Fernandez <iggy_fernandez@xxxxxxxxxxx>
wrote:
I found this article:
https://jhdba.wordpress.com/2014/08/06/preventing-standby-databases-opening-in-active-dataguard-mode-chopt/
The summary is that you did not make the change intentionally. Oracle did
it without your asking, without your knowledge, and without warning you
that it had made a change that would cause you to incur additional
licensing charges.
Iggy
------------------------------
Date: Tue, 9 Feb 2016 08:26:29 -0800
Subject: Re: Accidental Use of Oracle Active Data Guard
From: napacunningham@xxxxxxxxx
To: John.Hallas@xxxxxxxxxxxxxxxxxx
CC: dimensional.dba@xxxxxxxxxxx; andrew.kerber@xxxxxxxxx;
oracle-l@xxxxxxxxxxxxx
Just wanted to reply with a Thank You to all. I appreciate all the great
advice.
I know I shouldn't take it personal, but it really does irritate me that
Oracle seems to take the position of criminalizing their customer first. I
really do try my best to stay within compliance as it is the responsible
and respectable thing to do, but the respect sure does feel one sided when
dealing with licensing. I'm just hoping that working with Oracle we can
resolve this.
Thanks again,
Michael
On Mon, Feb 8, 2016 at 11:00 PM, John Hallas <
John.Hallas@xxxxxxxxxxxxxxxxxx> wrote:
What an excellent response Matthew. This is really helpful information for
anyone responsible for ensuring that license compliance is adhered to.
Thanks for taking the time to write it up and post to the list.
John
www.jhdba.wordpress.com
*From:* oracle-l-bounce@xxxxxxxxxxxxx [mailto:
oracle-l-bounce@xxxxxxxxxxxxx] *On Behalf Of *Dimensional DBA
*Sent:* 09 February 2016 02:04
*To:* napacunningham@xxxxxxxxx; 'Andrew Kerber'
*Cc:* 'oracle-l@freelists org'
*Subject:* RE: Accidental Use of Oracle Active Data Guard
Don’t answer this question to the list, but you need to think about why
is a licenses audit being performed? Normally a license audit is only
performed when it is believed you are in violation your licenses, such as
turning on the OEM push back of data to Oracle Support for your databases,
uploading files you provided during a recent SR, Talking to Oracle sales
folks about what you are doing in your company including using products
that they know are unlicensed, your company is in negotiation to reduce
licensing cost or there is some other negotiation going on.
For you, it would have been helpful to ask for the list’s support the
moment your company was given notice that Oracle was demanding a license
audit. We could have helped you in advance and eliminated the foreboding
you are feeling .
For now, you need to take a moment and breathe.
Once a license audit has started things are out of your hands and normally
in the hands of Chief Legal Counsel and the CFO (sometimes the CIO) of your
company.
Having done licenses audits when I worked for Oracle Consulting, companies
I have worked for (second thing I do normally starting with a company) and
now in my own consultancy, what is being looked for normally relates back
to that question up above. It really depends on the skill of the Oracle
consulting person sent as to what breadth your audit will take as there is
no training course in Oracle Consulting on how to do a license audit and
there is nothing in the contract that determines how a license audit will
be performed from a technical basis.
Some pointers during the license audit
1. Your technical personnel should not be talking to the auditor,
including not going to lunch with them. Only a management level person
normally part of the Legal or Finance team if not the Chief Legal Counsel
or the CFO themselves, who will relate to the technical team what is needed
from them for the audit to be performed.
2. Your team should only provide Oracle what is required. You do
not have to fulfill all requests from Oracle as they normally overreach in
their requests. Your upper management will help with that decision.
3. They should not have to have direct access to your servers if
you provide a person to run the commands. Normally technical person is
accompanied by lower management level person to ensure the conversation is
only run this command and put output here, instead of the broader questions
Oracle Consulting will want to ask.
You can send me a private email and I can provide you with a list of
things to check for in unconventional places to verify license compliance.
As to your question of defense, having worked for a variety of Chief Legal
Counsels, some of who were previous prosecutors, you again need to
breathe.
The defense can be impeded by the answer to the first question, but if
your license snafu is a single database server and a human has made a
mistake, the defense is simple and your Chief Legal Counsel will deal with
it.
If this is one of a variety of license violations then the defense gets
more complicated, versus it is single error committed on a single server or
across the whole fleet. Single error type versus multiple error types.
I have worked with Oracle Sales on a variety of license issues, but
normally I am telling them when an issue occurred instead of them finding
something in a licenses audit. There are a variety of things that you can
do to help your Chief Legal Counsel which includes gathering up your
logging information listener.logs and alert.logs on your databases before
they roll off and interpreting the data for them.
Some examples of license violations I have encountered.
1. Those new server replacements had twice the cores as the
previous servers and the DBA team and management was oblivious to that when
the upgrades were done. This basically was a 32 core addition that
including EE Edition, RAC, Partitioning, ASO, Management packs etc. It took
a couple of weeks to get back into license compliance.
2. A standby or primary server crashed and another server was
pressed into service to maintain HA and the other server actually had a
higher core count than the previous server.
3. Databases were flipped off of servers to new servers and the
previous servers were never deprecated or used again, but the Oracle SW was
still installed.
4. A set of test servers utilized production licensing for testing,
then when the production servers were built, someone forgot to turn off the
servers with still running databases in test.
5. A UNIX/Linux admin mistakenly put the deployment line in
Chef/Puppet code and deployed Oracle SW to the fleet left there until I did
a license audit.
6. A UNIX/Linux admin moved multiple physical servers to a VM Ware
servers and spread the databases across the entire physical server fleet,
which took 2 months to shuffle things around and condense the Oracle part
of the fleet onto a smaller number of physical VM Ware hosts.
*Matthew Parker*
*Chief Technologist*
*Dimensional DBA*
*425-891-7934 (cell)*
*D&B *047931344
*CAGE *7J5S7
*Dimensional.dba@xxxxxxxxxxx <Dimensional.dba@xxxxxxxxxxx>*
*View Matthew Parker's profile on LinkedIn*
<http://www.linkedin.com/pub/matthew-parker/6/51b/944/>
*From:* oracle-l-bounce@xxxxxxxxxxxxx [
mailto:oracle-l-bounce@xxxxxxxxxxxxx ;<oracle-l-bounce@xxxxxxxxxxxxx>] *On
Behalf Of *Michael Cunningham
*Sent:* Monday, February 08, 2016 5:01 PM
*To:* Andrew Kerber
*Cc:* oracle-l@freelists org
*Subject:* Re: Accidental Use of Oracle Active Data Guard
Thanks Andrew.
On Feb 8, 2016 4:42 PM, "Andrew Kerber" <andrew.kerber@xxxxxxxxx> wrote:
Contact house of brick technologies. They have done quite a bit of work
with oracle audit defense.
Sent from my iPad
On Feb 8, 2016, at 5:37 PM, Michael Cunningham <napacunningham@xxxxxxxxx>
wrote:
Hello all, we have an Oracle audit going on and we are being told we are
going to get charged for using Active Data Guard.
Has anyone been successful in working with Oracle to have them realize
these were unintentional and not deliberate?
Technically the feature was enabled, but it was by accident and incorrect
configuration of srvctl. As it happens, we had one standby database
configured with db_startoption=open, and the other standby database with
db_startoption=read
only.
The first was as a result of requiring a "failover" to physical standby
and we missed setting the db_startoption=mount when we rebuilt the
standby on the server that used to be primary.
Each of the problems have been corrected, but Oracle is working on a bill
and I'm looking for some advice from the group.
--
Michael Cunningham
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