All, Please note that the below chosen for the assigned printer. Type : --PASTA Universal Printer Type Style : PDF Publisher Driver : PASTA_PDF I have not made any changes to pasta.cfg file, only changes done to pasta_pdf.cfg After the changes were done, CM was bounced. Awaiting your assistance ASAP. Regards, Young. ---------- Forwarded message ---------- From: dba.young young <dba.young@xxxxxxxxx> Date: Mon, Jun 25, 2012 at 10:03 AM Subject: Printer issue - pdf - EBS R12 on windows --urgent--* To: ora-apps-dba@xxxxxxxxxxxxx Hi All, Need some help from you very urgently. When a concurrent request is submitted, it prints to a laser printer ( both text file & pdf file). But when a concurrent request is submitted to a dot matrix (EPSON-printer), only text file prints but pdf does not print. The concurrent request completes, but it does not print a pdf to the dot matrix printer ( although it prints when it is a text file from Oracle APPS ) Note : Oracle EBS R12 installed on windows. (32-bit apps tier & 64-bit db tier) The recent changes done : Installed the ghost script from www.ghostscript.com I had modified the pasta_pdf.cfg file with the below changes & got the error in the concurrent request log as shown below. % Preprocess for PDF output % This is an example for PDF output to print. ; Xpdf ;preprocess=pdftops {infile} {outfile} ; Ghost Script preprocess=C:\gs\gs9.05\lib\pdf2ps.cmd {infile} {outfile} ; Acrobat ; preprocess=acroread -toPostScript -pairs {infile} {outfile} Error : '/*' is not recognized as an internal or external command, operable program or batch file. 'parse' is not recognized as an internal or external command, operable program or batch file. 'gs' is not recognized as an internal or external command, operable program or batch file. 'inext' is not recognized as an internal or external command, operable program or batch file. 'outext' is not recognized as an internal or external command, operable program or batch file. ='' was unexpected at this time. Pasta: Error: Preprocess failed. Command=C:\gs\gs9.05\lib\pdf2ps.cmd Pasta: Error: Preprocess or Print command failed!!! APP-FND-00500: AFPPRN received a return code of failure from routine FDUPRN. Program exited with status 1 Cause: The program terminated, returning status code 1. Action: Check your installation manual for the meaning of this code on this operating system. Cause: AFPPRN received a return code of failure from the OSD routine FDUPRN. Program exited with status 1 Cause: The program terminated, returning status code 1. Regards, Young.