It's most likely gone. Anyone from HEI out there can chime in? Also, Denise it may help when you send email to Optimal to put the subject in your subject line. It can help draw the manufacturers attention. All your messages are titled: Re: [optimal] Re: From Denice in San Francisco Just a thought. Mike --- Michael R. Turano, Jr., CRA, OCT-C Imaging Specialist C 917.826.9506 F 917.591.1841 turano@xxxxxxxxx Sent from my iPhone On Mar 22, 2012, at 12:37 PM, CPMC Ophthalmic Diagnostic Center <cpmceyelab@xxxxxxxxxxxxxxxx> wrote: > Well, too late on that. It's been a few days and we have turned off the > system multiple times. > > Where on the hard drive would I search? Does Heidelberg apply a specific > name to the folder? > > Denice Barsness, CRA, COMT, ROUB, CDOS, FOPS > Ophthalmic Diagnostic Center > CPMC Department of Ophthalmology > 2100 Webster Street Suite 212 > San Francisco CA 94115 > (415) 600-3937 FAX (415) 600-6563 > > > -----Original Message----- > From: optimal-bounce@xxxxxxxxxxxxx [mailto:optimal-bounce@xxxxxxxxxxxxx] On > Behalf Of Bruno Bertoni > Sent: Thursday, March 22, 2012 9:23 AM > To: optimal@xxxxxxxxxxxxx > Subject: [optimal] Re: From Denice in San Francisco > > What system are you talking about Denice? I would try searching the > harddrive to see if you can find the file. Whatever you do, do not > turn off the system. Some of these devices have a backup cache and > closing the program or restarting the machine clears that cache. > > On Thu, Mar 22, 2012 at 12:04 PM, CPMC Ophthalmic Diagnostic Center > <cpmceyelab@xxxxxxxxxxxxxxxx> wrote: >> Here's my dilemnia >> >> >> >> New imager accidentally deleted a Fast Volume scan on a very critical >> patient. These scans have not yet been archived to our server >> >> >> >> Is there a short term cache that "deleted" things go into somewhere on the >> harddrive where these scans sets might be recovered. Saying a Hail Mary >> here.... >> >> >> >> D. >> >> >> >> Denice Barsness, CRA, COMT, ROUB, CDOS, FOPS >> >> Ophthalmic Diagnostic Center >> >> CPMC Department of Ophthalmology >> >> 2100 Webster Street Suite 212 >> >> San Francisco CA 94115 >> >> (415) 600-3937 FAX (415) 600-6563 >> >> > >