[optimal] Re: Escalon Axis and OIS Symphony Web

  • From: "Cavicchi, Robert" <Robert.Cavicchi@xxxxxxxxxxxxxxxxxx>
  • To: "optimal@xxxxxxxxxxxxx" <optimal@xxxxxxxxxxxxx>
  • Date: Wed, 9 Feb 2011 10:08:53 -0500


This is what I sent to Tom privately...

Hey Tom,

Hope all is well with you.

We have been using Escalon's Axis web-based imaging management software in demo 
mode since September and could not be any more pleased with it.

It has and continues to excel in everything it does/provides for us; ease of 
use, simple/clean GUI, fast (we are saving full TIFF files), rock solid, great 

Please do not be put off by the fact that we are still using it as a demo, 
academic settings never do/purchase anything product/service without extensive 
research and multiple committee sessions/meetings to ensure that the product 
will be what it should be before making a decision about final purchase. Make 
no mistake, we will purchase the product, just waiting to sign final contracts 
before moving forward. And that will be happening very soon.

We did have a competitor's product that we used for 2+ years prior to looking 
into Axis and we were extremely unhappy with it. Problems were slowness, 
unreliable, poor response for tech support. Glad to be done with that vendor.

Tom, in summary, I would highly recommend this product to any ophthalmic 
practice regardless of size/setting without any equivocation whatsoever.

Please feel free to contact me should you have any additional questions.

Hope this helps. Good luck.

BTW - no proprietary/financial interest.  


-----Original Message-----
From: optimal-bounce@xxxxxxxxxxxxx [mailto:optimal-bounce@xxxxxxxxxxxxx] On 
Behalf Of Breit, Peter
Sent: Wednesday, February 09, 2011 9:58 AM
To: optimal@xxxxxxxxxxxxx
Subject: [optimal] Re: Escalon Axis and OIS Symphony Web

Maybe I can have the info too. We are in the process of evaluating various 
systems. Please keep it public.

Thank you


Peter L. Breit, CRA.
Director Ophthalmic Services
The Lankenau Hospital & Bryn Mawr Hospital
484-476-8206 fax
484-437-3262 mobile
page 3707

-----Original Message-----
From: optimal-bounce@xxxxxxxxxxxxx [mailto:optimal-bounce@xxxxxxxxxxxxx] On 
Behalf Of Egnatz, Thomas James
Sent: Wednesday, February 09, 2011 8:39 AM
To: optimal@xxxxxxxxxxxxx
Subject: [optimal] Escalon Axis and OIS Symphony Web

Would like to hear from anyone using either of the above.

What you like best and least, how the doctors like it, how quick is the
learning curve, any issues connecting to EMR.

Please reply privately:




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