[opendtv] News: Update Logic, CableLabs Team on TV Repair
- From: Craig Birkmaier <craig@xxxxxxxxx>
- To: OpenDTV Mail List <opendtv@xxxxxxxxxxxxx>
- Date: Wed, 18 Oct 2006 11:15:05 -0400
http://www.broadcastingcable.com/article/CA6381830.html?display=Breaking+News&referral=SUPP&nid=2228
Update Logic, CableLabs Team on TV Repair
By Glen Dickson -- Broadcasting & Cable, 10/17/2006 6:50:00 AM
Update Logic, a Southborough, Mass.-based firm that wants to update
digital TV sets by sending software patches through the airwaves, has
reached an agreement with cable technology consortium CableLabs to
support its technology through digital cable systems.
Update Logic is working with some 200 PBS stations to
datacast software fixes as part of the PBS stations' local broadcast
signals. The software patches would allow manufacturers to remotely
update or repair digital TV sets, which resemble computers in their
complexity, without sending a technician. Hitachi, Samsung, and Sharp
have tested the system.
Update Logic has also been working with cable operators across the
country, including Cox, Comcast and Time Warner, to test the
distribution of its data updates across cable pipes.
The CableLabs agreement means that the Update Logic "in-band"
technology is compatible with CableLabs specs, and also means that
cable operators have agreed to modify their equipment to allow the
Update Logic patches to be passed through along with the PBS signals
they carry, without the data patches being stripped out.
Patrick Sansonetti, VP of sales and marketing for Update Logic, says
the technology can be used to update any digital cable device,
including television sets, set-top boxes, and personal video
recorders. Sansonetti says the agreement should be a boost for cable,
as customers with a malfunctioning TV set usually call their cable
operator first.
"Cable is taking the brunt of responding to support calls even though
it may not be a cable-related issue," he says.
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