[opendtv] Re: Growing uncomfortable with Samsung
- From: Brian Park <floman@xxxxxxxxxxxxx>
- To: opendtv@xxxxxxxxxxxxx
- Date: Thu, 20 Jan 2005 09:54:42 -0600
You're not the only one uncomfortable with Samsung. There is a long
discussion about Samsung DLP performance at AVS. See
http://www.avsforum.com/avs-vb/showthread.php?s=&threadid=412073 and
many others.
That's one of the reasons I bought a Panasonic.
bp
Craig Birkmaier wrote:
>After writing the Black Screen of death message, I decided to visit
>the Samsung Support site to see if they can shed any light on the
>software crashes. There was nothing on this subject, but I did find a
>few things in their FAQs that are a little disturbing:
>
>
>Regarding Samsung's policy on defective pixels:
>
>2004-06-18 20:29:00
>
>Question
>I'd Like Information On DLP TV Pixel Policy.
>
>Answer
>DLP technology uses thousands of tiny mirrors to reflect light in
>order to produce the picture. There are no pixels, consequently,
>there is no possibility of dead or defective pixels and no pixel
>policy.
>
>I wonder what they think each mirror is?
>
>I also wonder why they think that a mirror cannot break...
>
>=========================
>
>Regarding lamp replacement
>
>2004-06-18 20:29:00
>
>Question
>Where Can I Purchase Replacement Lamps For My DLP Set?
>
>Answer
>If the indicator lights on your DLP set indicate the lamp is not
>working, you need to replace the lamp. You can find out about and
>purchase DLP lamps and other parts and accessories through the
>following distributors:
>
>But further down the page I found:
>
>If you have one of the following DLP TVs, you cannot replace the DLP
>engine lamp yourself:
>* HLM4365W
>* HLM5065W
>* HLM437W
>* HLM507W
>* HLM617W
>
>Fortunately for my model I can replace the lamp; too bad suckers if
>you bought one of the models above.
>
>============
>
>This one looked interesting, but I did not expect what I found.
>
> 2004-06-18 20:29:00
>
>Question
>Does The Samsung DLP TV Product Line Feature The 1394 Interface?
>
>Answer
>
>No. Samsung DLP TVs do not feature the 1394 interface. While there
>are several reasons, the most common and practical reasons include
>price considerations and the delivery choices of digital and HDTV
>programming. The important thing to know is that a 1394 equipped TV
>product would require a MPEG-2 decoder, something that adds
>considerable cost to a TV set. Note also that the cost of adding a
>HDTV tuner to most TV sets would add approximately $500 at retail,
>most of which is the cost the decoder itself.
>
> Because there are several delivery options for accessing HDTV
>programming like cable, satellite, and over the air HDTV broadcasts,
>add-on tuners and receivers are a more practical way to go for most
>consumers. With this in mind, the Samsung DLP TV product line
>features the high quality DVI interface for true digital
>connectivity. Most of the new generation off-air HDTV/Cable TV tuners
>and Satellite HD receivers are or will be DVI equipped.
>
>===========
>
>Then I stumbled on what "may" be a potential cause of the black
>screen of death...
>
>Question
>My DLP Is Overheating.
>
>Answer
>
>If your DLP TV is overheating, check to see if the ventilation hole
>on the rear of the set is blocked. If it is, unblock it.
>
> Note: If the set is overheating, it will automatically shut off if
>the temperature gets too high.
>
>Also, see if the indicator LEDs are blinking and indicating that the
>fan inside is not working properly.
>
> If, after you have cleared the ventilation hole, the set continues
>to overheat, or if the Indicator LEDs indicate your fan isn't working
>correctly, you should contact Samsung Customer Care at 1-800-SAMSUNG
>(1-800-726-7864) or use our ASC Locator to find your nearest
>Authorized Service Center.
>
> For information on what pattern of blinking LED indicator lights
>indicates that the fan on your DLP TV isn't working correctly, see
>the chart below.
>
>I guess I need to wait until it crashes again to determine what the
>blinking lamps are telling me.
>
>
>Regards
>Craig
>
>
>
>
>
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