Hi Dereck
The two Evening titles I receive by e-mail have come through this evening.
Nothing at all this morning, although some of the titles I receive were sent
by Louisa this afternoon. I have still not received the promised call back
from Ben at BT in Newcastle. Which is appalling customer care. I now intend
to make a formal complaint in writing to BT regarding the continual problems
with e-mail blocking from RNIB.
Regards
Chris
-----Original Message-----
From: ntnm-bounce@xxxxxxxxxxxxx [mailto:ntnm-bounce@xxxxxxxxxxxxx] On Behalf
Of Derek Hornby
Sent: 09 October 2015 19:20
To: ntnm@xxxxxxxxxxxxx
Cc: benjamin.dodds@xxxxxx; newcastle.technical.complaints@xxxxxx;
joanne.sample@xxxxxx
Subject: [ntnm] Re: Missing Titles by E-Mail
Hi Chris
You said
"I have also been in contact with BT this morning regarding this
blocking
of e-mail's from RNIB again. I have been informed the person dealing
with this issue is not due to start work until 12 noon and that he
will contact me as soon as he logs onto the system. I am still
awaiting
that call."
I also emailed BT and had no reply.
Regards, Derek
---
This email has been checked for viruses by Avast antivirus software.
https://www.avast.com/antivirus
