Dan, Can I please check that you have managed to download your papers from the website? Regards, James James Moscicki Reading Services Senior Manager, Solutions Team RNIB (Royal National Institute of Blind People) 105 Judd Street, London WC1H 9NE t: 020 7391 2322 m: 07973 371446 e:james.moscicki@xxxxxxxxxxx w: www.rnib.org.uk Join us on Facebook: www.facebook.com/rnibuk Follow us on twitter: www.twitter.com/rnib "They told me the bad news. Then I was on my own." Hear Liz explain why she supports our I am here campaign: http://bit.ly/1mR8Vlv <http://bit.ly/1mR8Vlv> -----Original Message----- From: ntnm-bounce@xxxxxxxxxxxxx [mailto:ntnm-bounce@xxxxxxxxxxxxx] On Behalf Of Dan Roche Sent: 14 August 2014 16:52 To: ntnm@xxxxxxxxxxxxx Subject: [ntnm] Re: Emails Derek, James must have thought problem had been solved. Good job you sent out your first e-mail about this topic. Did you get his last e-mail saying that there's still a problem and that will be working on it over night? Dan -----Original Message----- From: ntnm-bounce@xxxxxxxxxxxxx [mailto:ntnm-bounce@xxxxxxxxxxxxx] On Behalf Of Derek Hornby Sent: 14 August 2014 16:48 To: ntnm@xxxxxxxxxxxxx Subject: [ntnm] Re: Emails But James at 1:pm you said: "We have now emailed the papers and these should all be arriving shortly." Derek -----Original Message----- From: ntnm-bounce@xxxxxxxxxxxxx [mailto:ntnm-bounce@xxxxxxxxxxxxx] On Behalf Of Moscicki, James Sent: Thursday, August 14, 2014 3:55 PM To: ntnm@xxxxxxxxxxxxx Subject: [ntnm] Re: Emails Dear All, We did manage to reboot the system this morning and have been working hard to try and fix the problem all day, the server keeps hanging, we don't know why at the moment, but will continue working into the night until this is fixed so papers can be delivered for tomorrow morning. I don't think we will get this working today and I sincerely apologise for any inconvenience this has caused today. As a reminder all papers are available to download on the website. Kind regards, James James Moscicki Reading Services Senior Manager, Solutions Team RNIB (Royal National Institute of Blind People) 105 Judd Street, London WC1H 9NE t: 020 7391 2322 e:james.moscicki@xxxxxxxxxxx w: www.rnib.org.uk Join us on Facebook: www.facebook.com/rnibuk Follow us on twitter: www.twitter.com/rnib "They told me the bad news. Then I was on my own." Hear Liz explain why she supports our I am here campaign: http://bit.ly/1mR8Vlv <http://bit.ly/1mR8Vlv> -----Original Message----- From: ntnm-bounce@xxxxxxxxxxxxx [mailto:ntnm-bounce@xxxxxxxxxxxxx] On Behalf Of Derek Hornby Sent: 14 August 2014 15:33 To: ntnm@xxxxxxxxxxxxx Subject: [ntnm] Re: Emails Hi Dan Notice what James said at 1pm! 1:00 PM We are now few hours later and no papers. Now going by the out of office emails, seems lot of staff on leave at same tiime. Derek To report this e-mail as Spam, please forward it to: spam@xxxxxxxxxxxxxxx -- There has been a dramatic drop in the number of blind and partially sighted people who receive care and support. Help us tell the Government why people should not be left to face sight loss on their own. http://rnib.in/1i3lGaW -- DISCLAIMER: NOTICE: The information contained in this email and any attachments is confidential and may be privileged. If you are not the intended recipient you should not use, disclose, distribute or copy any of the content of it or of any attachment; you are requested to notify the sender immediately of your receipt of the email and then to delete it and any attachments from your system. RNIB endeavours to ensure that emails and any attachments generated by its staff are free from viruses or other contaminants. However, it cannot accept any responsibility for any such which are transmitted. We therefore recommend you scan all attachments. Please note that the statements and views expressed in this email and any attachments are those of the author and do not necessarily represent those of RNIB. RNIB Registered Charity Number: 226227 Website: http://www.rnib.org.uk This message has been scanned for viruses by Websense Hosted Security - http://www.websense.com/content/HostedEmailSecurity.aspx