[nsao] NSAO Newsletter July, 2005 : Issue #26
- From: nsao@xxxxxxxxxxxxx
- To: <nsao@xxxxxxxxxxxxx>
- Date: Wed, 13 Jul 2005 13:58:19 -0400
<http://www.nsao.com/newsletter.htm>
July, 2005 : Issue #26
In this issue:
New item in NSAO's tool belt
This month's giveaway!
________________________________
New item in NSAO's tool belt
NSAO has added a very useful tool to our Web Site listed as Remote
Support .
Provided you currently have Internet access at the time you are in need
of help, all you need to do is give us a call at (330) 966-8097 or
800-966-8097 and when you hear the recording dial 300 which rings all
phones in our office during business hours. The technician will ask you
to bring up our Web Site www.NSAO.com and follow the instructions below.
You will find it as a option at the bottom of the list in the top left
corner of our home page (see image below, area outlined in yellow).
The item is listed as Remote Support and when you click on it you will
be taken to a new screen where you will click on the Encrypted Client
(see image below, area outlined in yellow)
The next window will pop-up and you will need to click on the button Run
(outlined in yellow below)
The next window will pop-up and you will need to click on the button Run
(outlined in yellow below)
The next window you will need to enter the password nsaoremote as one
word in lower case in the area (outlined in yellow below) and then click
on the button OK
The window that appears now is waiting for a ID Code which will provided
to you by the NSAO technician you are speaking with at the time of
requesting remote support. You will enter the ID Code in the area
(outlined in yellow below) and then click on the button OK
After a few moments we should be able to take control of your computer
and while working with you over the phone attempt to resolve your
problem. We have been very successful in assisting clients all over the
country using this method. After we complete the work needed the
temporary program is removed from you PC and your back to normal. We can
NOT reestablish the connection without repeating the whole process all
over again.
We are able to bill in quarter hour increments at our In-Shop rate of
$65.00/Hour instead of $95.00/Hour On-Site which includes travel time
and a minimum of one hour billed.. We assist several clients daily using
this great time and money saving tool.
So the next time you PC is running a little slow, or you need help with
a program, opening a file, or just have a question, pickup the phone and
give us a call at (330) 966-8097 or 800-966-8097.
________________________________
This month's giveaway!
The question this month is:
When doe NSAO offer the "The Bargain Maintenance Night"
The person that answers the question correctly first will receive a new
DEL Ink Jet printer. Be the first to email your answer to the question
above. Email <mailto:info@xxxxxxxx ?subject=Newsletter Question> your
answer to us with a subject of "Newsletter Question."
________________________________
How to Contact Us
Website: www.NSAO.com
Directions to our business are included on the website
Disclaimer: The tips and other information given in this newsletter are
researched and are believed to be accurate at the time of publication,
but we cannot and do not guarantee that all the information here will
work on your particular combination of hardware, software and user skill
level. All information herein is offered as-is and without warranty of
any kind. To the greatest extent allowed by law, neither Network
Solutions And Optimization, LLC (NSAO) nor its employees nor
contributors are responsible for any loss, injury, or damage, direct or
consequential, resulting from your choosing to use any information
presented here.
This newsletter is a service of NSAO is Copyright @2003 NSAO All
worldwide rights reserved
To unsubscribe, click here <http://www.nsao.com/newsletter.htm>
Questions? Email us any questions or comments to info@xxxxxxxx
N.S.A.O. 5692 Pontiac Circle N.W., North Canton, Ohio 44720
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