[nhab-tech] Re: important message from Ann Marie on a microsoft number that is bad
- From: "Anne Marie Coviello" <dmarc-noreply@xxxxxxxxxxxxx> (Redacted sender "amber1223@xxxxxxx" for DMARC)
- To: nhab-tech@xxxxxxxxxxxxx
- Date: Mon, 15 Dec 2014 17:54:24 -0500
Hi all,
I was also told that if I didn't pay them to fix it within a few hours, my
computer would be corrupted to it's core and would be unfixable. My husband
told them that he was going to do a total restore to the original settings.
They said that it wouldn't work and only they could fix it. They said they
would guarantee it for 6 months. Then I am sure that they would ask for more
money. I did a virus scan with Kaspersky anti virus after I hung up on them,
and it found nothing at all. It had me thinking maybe Kaspersky was a total
waste of money. But evidently it prevented the scammers from putting a virus om
my computer when they had control of it.
I am so glad that I got the correct phone number from Marie and did not have to
do a restore to my computer.
My computer is working great.
Happy holidays to all.
Anne Marie
-----Original Message-----
From: Jan <dmarc-noreply@xxxxxxxxxxxxx>
To: nhab-tech <nhab-tech@xxxxxxxxxxxxx>
Sent: Mon, Dec 15, 2014 3:56 pm
Subject: [nhab-tech] Re: important message from Ann Marie on a microsoft number
that is bad
I cannot tell you how greatful I am that she found that out. I need to call
them today. Sorry you had to go through the scam though Amy.
From: nhab-tech-bounce@xxxxxxxxxxxxx [mailto:nhab-tech-bounce@xxxxxxxxxxxxx] On
Behalf Of Marie
Sent: Thursday, December 11, 2014 5:36 PM
To: nhab-tech
Cc: Nancy work
Subject: [nhab-tech] important message from Ann Marie on a microsoft number
that is bad
Hi folks,
Ann Marie has asked me to let you all know about a number that was given to her
when she inquired about where to call for help from Microsoft.
She was given a number off the web and it is 855-292-4091
She wants to make sure that none of us call that number!! It is a scam number
and not the real Microsoft accessibility number that was posted to the
NHAB-tech list the other day.
The man at the number she called told her that they needed to connect to her
computer and afterwards, they told her that she had all kinds of viruses,
Trojans, all sorts of bad stuff that needed to be fixed. They wanted $200 to
fix things for her.
She did not pay them that and was left with a totally messed up computer still.
Anyway, she got ahold of the real accessibility tean and they fixed everything
for her .. free.. easily.. and everything is working good!
It is never easy to tell if a number is a scam or not but be as careful as you
can when looking for the real thing.
So, Ann Marie, I hope I got all the info correct and please fill in if I muffed
up! <smiles>
And thanks so much for making us aware of what happened to you, so that we are
a lot more knowledgeable all round.
Marie
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