*USAID/Indonesia Harmoni*
*Operations Manager*
*Position Description*
*Company Profile*
MSI, a Tetra Tech Company, is a Washington, DC-based international
development firm with a 35-year history of delivering development results
across the world. Our core expertise is in governance and anti-corruption,
institutional development, public sector management, and monitoring and
evaluation (M&E). MSI implements nearly 100 projects in 90 countries around
the world such as Afghanistan, Colombia, Mexico, Indonesia, Jordan,
Lebanon, Morocco, Pakistan, Syria, and Vietnam. As one of the leading
companies in our field, MSI has partnered with more than 80 organizations
across all sectors of international development with clients ranging from
large bilateral and multilateral donors such as USAID, the World Bank and
the UNDP to national and local governments, NGOs, think tanks, foundations
and universities. For more information on MSI, please visit our website at
www.msiworldwide.com.
*Project Summary*
The four-year USAID-funded Harmoni activity promotes tolerance and
inclusion and reduces the risk of violent extremism (VE). Harmoni focuses
support on interventions that are narrowly targeted towards communities and
individuals most at risk of extremism, with a mandate to build the
resilience of key Indonesian institutions â governmental, civil society,
religious, and community-based â that represent the frontline in preventing
VE and intolerant acts in Indonesia.
*This is a full-time, long-term position based in the Harmoni HQ in
Jakarta.*
*This position is open to Indonesian nationals only.*
*Position Summary*
The Operations Manager will coordinate Harmoniâs workflow, overseeing
project systems and processes to identify, catalog, and process
interventions through Harmoniâs various mechanisms: grants, technical
assistance, training, and others. S/he will also manage project operational
functions such as human resources (HR), recruitment and hiring of
consultants, and compliance with MSI, US Government (USG), and Government
of Indonesia (GOI) rules. The Operations Manager will report directly to
the Deputy Chief of Party (DCOP) and will work cooperatively with other
project staff and partner organizations to contribute to the success of
Harmoni. In particular, s/he will work closely with the Office & HR
Manager, Program Team IR leads, Grants Manager, Procurement Manager, and
Senior Finance Manager.
*Responsibilities*
· Provide overall support to Harmoni implementation, working
closely with the COP, DCOP, and Program & Operations teams to help plan,
budget, and execute interventions.
· Establish and maintain management tools for tracking project
interventions and workflows, working closely with the Program team and
Grants team.
· Manage and prepare deliverables for USAID including annual BAST
reporting and quarterly activity progress updates.
· Manage operations-related subcontracts â including preparation of
requests for proposal (RFPs)and subsequent subcontract development,
monitoring, payment, and closeout.
· Support the oversight and review of Harmoniâs field procurements
through MSIâs grants and procurement management system.
· Oversee and manage the effective staffing and operations of the
Harmoni Jakarta HQ office and regional project offices, in coordination
with the DCOP, Office & HR Manager, home office (HO), and other team
members.
· Play a key role in HR planning and oversee the Office & HR
Manager in the on-boarding of long-term personnel.
· Directly manage and prepare documentation for the recruitment
of short-term technical advisors and personnel, in coordination with the
Program team and HO.
· Introduce and oversee project staff performance management
systems.
· Manage the registration of the international staffâs work permits
(IMTA) and stay permits (ITAS) and related extension processes.
· Help ensure Harmoniâs compliance with local labor laws, USAID
regulations, and MSI policies; update HR policies as needed, in
coordination with Senior Management Team (SMT) and HO.
· Advise the DCOP and SMT on project HR issues and GOI policies per
relevant labor laws.
· Directly supervise Harmoni selected operational and
administrative staff.
· With the Harmoni safety and security focal point (SFP) and
DCOP/COP, help ensure that project security plans and protocols are in
place and up-to-date
- Manage the shared office calendar, including finalizing meeting dates,
appointments, locations, and logistics needs with other staff.
- Support development of and contribute to project progress reports and
other deliverables, as required, including consolidating staff inputs,
conducting data analysis, and generating narrative and graphic elements, as
required.
- Support corporate issues for MSI related to its legal status and
registrations in Indonesia.
- Perform other tasks as designated by DCOP and COP.
*Required Qualifications*
· University degree and minimum 10 years of professional experience
as an office, HR, and/or operations manager for an international
organization or donor program. Experience on USAID-funded programs strongly
preferred.
· Deep knowledge of Indonesian laws and regulations related to HR,
office operations, international organization registration, and related
areas.
· Deep knowledge of relevant USAID rules and regulations related to
HR, office operations, procurement, international organization registration
in Indonesia, and related areas.
· Excellent organizational skills and attention to detail.
· Ability to work effectively on multiple tasks simultaneously,
completing products on time and at the required quality standard.
· Strong interpersonal skills; ability to work effectively as a
team member.
· Strong written and verbal communication skills.
· Strong computer skills including knowledge of Microsoft Word,
Excel, PowerPoint, Outlook, and internet research and database applications.
· Written and spoken fluency in English and Indonesian required.
Only candidates who have been selected for an interview will be contacted.
No phone calls, please.
MSI is an EEO/AA/ADA Veterans Employer.
To apply, please click the following link (or copy paste the link to the
new browser tab) and apply directly through the link or portal:
www.msiworldwide.com link: Operations Manager
<https://chu.tbe.taleo.net/chu04/ats/careers/v2/viewRequisition?org=MSI&cwsQ&ridp90>
