1. Background
MENTARI (Menuju Transisi Energi Rendah Karbon) is an ambitious four-year
programme that formally started on 6th January 2020. The programme aims to
deliver inclusive economic growth and poverty reduction in Indonesia, by
supporting the uptake of low carbon energy. Led by the British Embassy Jakarta,
MENTARI is implemented by PT Palladium International Indonesia in consortium
with Castlerock Consulting and Hivos. The programme has a specific focus on
developing the low carbon energy sector to best support the disadvantaged
communities, and specifically those in eastern Indonesia. By working closely
with the Government of Indonesia and other stakeholders to improve the enabling
environment and drive investment, MENTARI will demonstrate the possibilities of
low carbon energy for Indonesia's economic development, job creation and social
inclusion, while helping to mitigate climate and environmental impacts.
MENTARI is developing a comprehensive and interactive website as our main
platform of communication, with external stakeholders. The website will serve
the following functions:
Online interactive platform for information sharing and collaboration among key
users of the site, while promoting:
1. High quality intellectual, ethical and professional standards;
2. The development, adoption and good practices within key stakeholder;
and
3. The profile of MENTARI in Low Carbon Energy landscape at the national
and international level.
Knowledge Hub, which will become:
1. The resource for knowledge sharing; and
2. A useful resource on Low Carbon Energy initiatives in Indonesia and/or
globally.
We invite eligible organisation to submit their proposal to tender for MENTARI
Website and Knowledge Hub.
2. Terms of Assignment
The preferred Supplier will deliver services as outlined in Section 3: Scope of
Work under the supervision of the Collaboration & Networking Lead in
consultation with the MREL Manager and the Programme Manager of the MENTARI
programme who will assess the services and outputs of the Supplier. The
expected Terms of Assignment are:
1. The duration of the contract will be one (1) year with the expected
starting date in June 2020 to include the development and maintenance phase of
the website;
2. The development of website should be finalised within two-months’ since
the contract start date;
3. The user manual, webinar and the maintenance of the new webpages should
be delivered in the third month of the contract following the handover of the
website; and
4. After month two, the preferred Supplier will provide quarterly check
and troubleshoot support as part of the maintenance phase.
3. Scope of Work
3.1. Website Development
The main features of the website must:
1. Incrementally migrate the web site to a standard CMS (e.g. WordPress,
Drupal or Joomla) and implement new features that add value;
2. Use simple, cost-effective techniques to test designs with
representative users before implementation of major features such as
restructuring the main navigation menu (testing period);
3. Optimize the site for low bandwidth users;
4. Develop open APIs onto our membership database;
5. Implement a basic “blog” function with integrated twitter and Facebook
posting (LinkedIn and Facebook groups; website should facilitate streaming of
information between these different platforms);
6. Browser compatibility with any devices. The site must also be
compatible with the current versions of the following browsers (Firefox,
Internet Explorer, Safari, and Chrome), as well as Internet Explorer version 6
onwards;
7. Add a conference registration module (e.g. Microsoft Teams /
GoToMeeting webinar) that can be managed via the user interface based on the
requirement of MENTARI; and
8. Add a comprehensive search functionality to the website.
3.2. Website hosting:
1. The website to be hosted at .com domain (MENTARI.com) which currently
is available;
2. The web site currently requires 2 GB, but this will increase
significantly to over the coming years due to accommodate the requirement of
data management and knowledge management;
3. The web site should be allocated into an unlimited size server and the
server will be linked to Palladium’s Corporate server; and
4. The server should support the technologies used which currently
includes PHP, MySQL.
3.3. Website Maintenance
3.3.1. Web site content updates:
1. the contracted web development company will assist with content update
when the changes that must be made are not possible from the CMS user
interface. It should be endeavoured that as many changes as possible be made
from the CMS user interface, including the website’s current functionality to
add/customize and operate online voting modules etc.;
2. The contracted web development company will maintain full backup of the
web site through the duration of the contract. The backup, code and source
files will be delivered in full to client on closing of the contract;
3. The contracted web development company will have an automated testing
system that checks for broken hyperlinks on the site;
4. The contracted web development company will follow the terms of the
standard GDPR provided in the proposal;
5. The contracted web development company will verify regularly that the
site is up and running and will revert to the back up whenever necessary;
6. The contracted web development company will give guidance on using the
admin interface of the CMS;
7. Monitor the server logs to see most popular pages and downloads and
generate regular reports; and
8. Provide training to CNN Associate and any MENTARI team members who are
appointed as support after handover.
3.3.2. Web site maintenance policy:
1. Maintenance does not include any website re-design or development;
2. Documents and graphics, such as logos and images, will be provided by
MENTARI Programme, including Structure of Website Menu;
3. This contract offers a Service Agreement with guaranteed server uptime
and response time to queries. The Supplier should have an automated issue
management ticket system for customer requests and allow clients to access
tickets via the web at any time, including the correspondence log; and
4. The Agreement will include financial penalty clauses should the
Supplier break the terms of the agreement.
3.3.3. Search Engine Optimization and site analysis
1. The contracted web development company will ensure the search engine
optimization. The SEO work will include:
o Keyword research & analysis
o Site analysis
o Competitive analysis
o Site content optimization
o HTML code optimization
o Search Engine submission (free search engines)
o Link exchange
o Web ranking report
2. The contracted company will provide the first detailed annual reports
on analysing progress, trends and areas to be improved. The reports should also
include comprehensive and cumulative figures for downloads, as well as a
competitor analysis.
3. Additional tasks as required, including upgrade of the rich text editor
control used in the website backend to the latest version (CKEditor) and move
it out of the "iframes" to stop multiple downloads of the control; improve
search options on the web site and databases; and others.
4. Deliverables
1. The MENTARI website that follows a MENTARI branding guidelines, displays
representative visual design and its functionalities that are enhanced to
provide a better experience to users.
2. A comprehensive document of the MENTARI Website User Manual and deliver
a webinar training for the support staff and system administrators to perform
content upload, system maintenance and administration.
3. Source code handover: Full source code including all developed
libraries to be handed over to MENTARI team after the finalisation of the
website.
4. Support and maintenance: Administrative and technical support,
including quality control, for a period of 9 months.
5. Procurement Process
5.1. Selection Criteria
The Supplier needs to demonstrate a strong experience in providing similar
services as follows:
1. Source code handover: Full source code including all developed
libraries shall be handed over to MENTARI.
2. Be a reputable firm with at least 3-4 years of prior experience
designing visually appealing and navigation friendly web sites.
3. Familiarity and relevant experience in using different Content
Management Systems (CMS), particularly WordPress.
4. Have a broad knowledge of current web development technologies and
design tools in the field, and new software and other web programming languages
and programs including use of HTML, XHTML, CSS, XML, XSLT, Macromedia Flash,
Java.
5. Have excellent knowledge of recent trends in graphic design, web sites,
including online video publishing, and social media networking.
6. Demonstrate the ability to create innovative and visually appealing
design.
7. Proven experience of web design and support in the international
development sector, particularly donor-funded programmes.
8. Strong experience in developing in well-known and widely used open
source platforms, such as Drupal, Joomla, WordPress, etc.
9. Understanding of End Users needs to match with adequate technical
solutions.
10. Strong track record in web site design; security and administration;
Google analytics.
11. Experience with creating dashboards is desirable.
12. Search Engine Optimization.
5.2. Selection Stages
The Procurement will be conducted in two stages: (i) Submission of Proposal and
(ii) Presentation.
All eligible organisations are welcome to submit their proposal that must
include the following:
1. Narrative on how the company engages with its clients: existing
processes and requirements they have regarding timeline, requests and approvals;
2. Proposed technical approach to the website including samples of
websites they have provided to similar Project or industry, mitigation of
risks, options of approach and proposed working timeline;
3. Company profile and CV of the team of (programmers and designers)
assigned to the work;
4. Proposed working timetable for the website; and
5. The financial proposal including percentage Lump Sum in the commencing
phase of development should address all associated costs in the development and
maintenance stage of the programme. The budget should be broken down by
activities and the maximum expected budget will be IDR 50,000,000 inclusive of
maintenance and hosting for the period of services / agreement.
The shortlisted Suppliers will be invited to present their proposal to the
Selection Panel at the agreed time with a minimum ten days of shortlisted
announcement, to include:
1. Dummy or sample of the website of MENTARI to be presented to the
Selection Panel;
2. Proposed workflow of requests and approvals during development and
maintenance phase;
3. Proposed timeline; and
4. Overview of financial proposal for the delivery of services.
5.3. Selection Criteria
All received proposals received will be evaluated according to the following
criteria:
Profile and experience of the company including professional capacity and
experience of professionals assigned
25%
Technical proposal including proposed website development approach and system,
and the accessibility and proximity of the support team
45%
Financial Proposal, inclusive of development and maintenance period
30%
6. Submission
The deadline for proposal submissions is at 23:59 Indonesia time on 19 June
2020.
All proposals should be submitted to p Duhita.Primandhira
@thepalladiumgroup.com<mailto:procurement.mentari@xxxxxxxxxxxxxxxxxxxxx> with
Subject Email: MENTARI Website Proposal – [Your Company Name].
Tender Clarification period will be conducted from 4 – 9 June 2020. Any
questions should be sent to
Duhita.Primandhira@xxxxxxxxxxxxxxxxxxxxx<mailto:Duhita.Primandhira@xxxxxxxxxxxxxxxxxxxxx>
with Subject Email: MENTARI Website Proposal – Question. All Clarifications
answer will be posted on 10 June 2020 to answer all questions from Suppliers.
