Data Center Administrator Job in Akron, Ohio If interested contact: Bill Louth CIO, Advanced Network Solutions MCSE, MCP+I (234) 542-3099 - Direct VOIP (330) 466-2366 - Cell blouth@xxxxxxxxxxx ~~~~~~~~~~~~~~~~~~~~~~~~ Advanced Network Solutions, Inc. Job Description Job Title: Data Center Administrator Prepared By: JRA/RGA Department: ASP Department Prepared Date: 11/2006 Reports To: Chief Information Officer Approved By: JRA/BL Approved Date: 12/04/06 I. SUMMARY: Ensure the stable operation and system uptime of ASP systems; including network, servers, software and phone system. Daily administration of systems in a Windows 2003/XP, Exchange and Citrix environment connecting multiple locations. Provide 2nd and 3rd Level technical support. II. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned at the discretion of Company management. A. Install, upgrade, configure, maintain and support computer networks. 1. Perform network troubleshooting to isolate and diagnose network problems. 2. Configure and install new and replacement LAN/WAN and server hardware. 3. Server patch, OS support and maintenance. 4. Work with IT team to evaluate and expand existing infrastructure to meet demands of growth and corporate IT objectives. 5. Deploy, manage and troubleshoot remote applications on Citrix server farm. System Administration 1. Management of Windows Active Directory, DNS, SMTP, DHCP and Exchange environments. 2. Monitor daily logs, servers, backup and anti-virus systems. 3. Monitor LAN/WAN systems. C. Provide users with 2nd and 3rd Level network technical support. 1. Respond to help desk 2nd and 3rd level inquiries on the telephone, through on-line networks, and by e-mail. 2. Document customer problems, resolutions and changes to existing environments. 3. Plan and schedule resolution to customer problems. 4. Interface with vendor technical support on customers? behalf. 5. Research technical solutions to problems and new business needs. III. QUALIFICATIONS. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. A. Knowledge of complex multi-user computer network systems, complex software applications, system back-up and security techniques, advanced troubleshooting and problem resolution techniques. B. Extensive knowledge of Citrix technologies. C. Communicate effectively at the technical and non-technical level orally and in writing. D. Focus on excellent customer service. Excellent interpersonal and follow-up skills. E. Display tact, flexibility and patience, and the ability to handle stressful situations while demonstrating a sense of urgency. F. Demonstrate competence and character that inspires trust. G. Independently and proactively communicate issues, priorities and objectives. H. Organized with strong attention to detail. Excellent time management skills. I. Able to anticipate, identify, and solve critical problems. J. Self-motivated and proactive. K. Ability to work without direct supervision. IV. EDUCATION and/or EXPERIENCE. Minimum Bachelors Degree in Computer related field or equivalent preferred; 5 years working experience: WAN/LAN configurations, Windows 2003/XP, Citrix Presentation Server, Microsoft Exchange 2003, Active Directory, backup and recovery systems, basic operating systems, and computer applications. Strong WAN/LAN management experience is required. MCSE certification, Citrix certification and knowledge of Cisco products preferred. A. Individual must take initiative to keep up-to-date and grow with computer industry. 1. Individuals are expected to stay up-to-date with areas of service, products, and hardware including but not exclusive of HP/Compaq, Microsoft, Citrix, and Cisco products. B. General Skills 1. Individual is expected to have good analytical and troubleshooting skills. 2. Organized, with good time management skills. 3. Knowledge of network security best practices and experience in implementing secure systems and controls. V. LANGUAGE SKILLS. English; excellent oral and written communications skills. VI. MATHEMATICAL SKILLS. Minimum: basic business math. VII. REASONING ABILITY. Able to think and adapt quickly, flexible disposition. Excellent analytical skills and reasoning. VIII. CERTIFICATES, LICENSES, REGISTRATIONS. See Education and Experience. IX. PHYSICAL DEMANDS. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. A. Individual must be able to lift 100 pounds, move furniture, crawl under furniture, climb ladders, and be physically agile. X. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. A. The employee is expected to perform essential functions during normal working hours of 8:00 AM to 5:00 PM Monday through Friday unless otherwise directed by management. Hours may be subject to change depending on business requirements. Individuals are expected to be punctual. B. On call and after hours work and weekends will be required on an as needed basis for the delivery of services and handling of emergencies. C. Responsibilities performed will most often be at corporate headquarters but will require travel to other company locations. XI. PERFORMANCE EVALUATION. Individual in this position may be evaluated a minimum of every twelve (12) months based on the following. A. Performing essential duties and responsibilities satisfactorily. B. Assessment of strengths and weaknesses by: 1. Supervisor. 2. Self. Employee Signature _______________________________________ Date ________________________ --------------------------------- Access over 1 million songs - Yahoo! Music Unlimited. Jim Kenzig Microsoft MVP - Terminal Services Citrix Technology Professional Provision Networks VIP CEO The Kenzig Group http://www.kenzig.com Blog: http://www.techblink.com Terminal Services Downloads: http://www.thinhelp.com --------------------------------- Be a PS3 game guru. Get your game face on with the latest PS3 news and previews at Yahoo! Games.