See if this article helps: Whenever I open a document using File Open all my formatting is gone, and there is garbage at the end http://www.mvps.org/word/FAQs/AppErrors/RecoverText.htm Dian Chapman Technical Consultant, Instructor, Microsoft MVP & TechTrax Editor Word AutoForm/VBA eBook: http://www.mousetrax.com/books.html Tutorial web site: http://www.mousetrax.com/techpage.html TechTrax Ezine: http://www.mousetrax.com/techtrax/ -----Original Message----- From: mso-bounce@xxxxxxxxxxxxx [mailto:mso-bounce@xxxxxxxxxxxxx] On Behalf Of ECarmona@xxxxxxx Sent: Tuesday, August 27, 2002 7:48 PM To: mso@xxxxxxxxxxxxx Subject: [mso] saving in DOS Dear Linda and group How does a word document get saved as a DOS document? I help the elderly as you know and with this person she is intercepting her mail through our computers and she receives several documents at a time that she opens and saves onto a disk, however she saved this one file as a C document and when she went to open it word could not read it when I went to help her I couldn't get it open - did not see it in the files - it was just on the file/open menu at the bottom and I seen that it had DOS in the titled doc - I couldn't figure out how it got into DOS - along with this she has printed out documents that have the formatting layout on it - like Heading 1 Default Paragraph Font Windows 98 C/MyDocuments/ with either AutoRecovery (how does that happen) or with a bunch of little squares at the end [] [] [] [] [][] [] [] something like this And three came like this: ADBF5FA4-B389-11D6-A3F6-006008AF224A - what does all that mean? She said she didn't do anything different? Can anyone help me? Thank You in advance, Beth ************************************************************* You are receiving this mail because you subscribed to mso@xxxxxxxxxxxxx or MicrosoftOffice@xxxxxxxxxxxxxxxx To send mail to the group, simply address it to mso@xxxxxxxxxxxxx To Unsubscribe from this group, send an email to mso-request@xxxxxxxxxxxxx?Subject=unsubscribe Or, visit the group's homepage and use the dropdown menu. This will also allow you to change your email settings to digest or vacation (no mail). //www.freelists.org/webpage/mso To be able to use the files section for sharing files with the group, send a request to mso-moderators@xxxxxxxxxxxxx and you will be sent an invitation with instructions. Once you are a member of the files group, you can go here to upload/download files: http://www.smartgroups.com/vault/msofiles ************************************************************* ************************************************************* You are receiving this mail because you subscribed to mso@xxxxxxxxxxxxx or MicrosoftOffice@xxxxxxxxxxxxxxxx To send mail to the group, simply address it to mso@xxxxxxxxxxxxx To Unsubscribe from this group, send an email to mso-request@xxxxxxxxxxxxx?Subject=unsubscribe Or, visit the group's homepage and use the dropdown menu. This will also allow you to change your email settings to digest or vacation (no mail). //www.freelists.org/webpage/mso To be able to use the files section for sharing files with the group, send a request to mso-moderators@xxxxxxxxxxxxx and you will be sent an invitation with instructions. Once you are a member of the files group, you can go here to upload/download files: http://www.smartgroups.com/vault/msofiles *************************************************************