[mso] Re: (no subject)
- From: "Carol Parent" <tecminn@xxxxxxx>
- To: <mso@xxxxxxxxxxxxx>
- Date: Thu, 23 Dec 2004 12:00:32 -0600
Are you a broadband connection?
Reason I am asking is I have a new remote assistance software that I have to
'practice' with when I have the chance. Dialup is way to slow to work with
it but if you are on broadband and 'trust' a stranger rummaging around in
your computer we take a shot and see what we come up with.
You have control at all time (by either moving your mouse or by shutting the
screen). Moving your mouse removes my ability to do anything, shutting the
screen shuts down our connection.
Let me know if you would like to give it a try.
Carol
-----Original Message-----
From: mso-bounce@xxxxxxxxxxxxx [mailto:mso-bounce@xxxxxxxxxxxxx] On Behalf
Of Jeanne Lake
Sent: Thursday, December 23, 2004 11:31 AM
To: mso@xxxxxxxxxxxxx
Subject: [mso] Re: (no subject)
OK this is what I have done so far;
Right Click, on desktop and went to properties, I have reset Themes to Win
XP, Desktop to (none), ScreenSaver (none), Appearance to Windows Classic
Style, and Settings to 800 x 600, and 16 bit as it was 32 bit. We did not
have any Themes downloaded or used, all he did was change the color and
desktop to a windows a Windows XP picture on the computer. I have checked
MY COMPUTER, display properties they still appear the same after changed. I
have checked Accessibilty settings and under display I have unchecked High
Contrast and then rechecked it with no changes. It appears this way with all
programs and internet sites, it was not this way a week ago when he was
playing on it. He is not a young kid but a 17 year old, and he swears he
only changed the desktop properties so that the adobe house XP picture came
up and changed the display properties to Teal settings. I have unplugged
and reattached all the monitor and other plugs, oh and I also put another
monitor from another computer on it, it did the plug and play and located
the driver for it and still gave me the same thing. I am not a genious with
these things but I have been using one for along time at work and internet
at home and this is the first I have had this problem. My sons vo-tech
teacher is stumped also. Is this possibly a video card issue? The computer
is about 11 months old, but I see all the other colors when people email me
pictures and all, it is just going to web sites and on word background that
is the problem. OH, I cant set background colors in EXCEL either or
powerpoint, but I can set font colors in each of them. I have not loaded or
downloaded any new programs in the past few months, and I have a firewall
program along with Ad-aware / Spybot / Norton 2004, I have MS Office
professional pkg, and my Kodak digital camera programs. What else can I
tell you...
From: "Green" <1z@xxxxxxxxxxxxxx>
Reply-To: mso@xxxxxxxxxxxxx
To: <mso@xxxxxxxxxxxxx>
Subject: [mso] Re: (no subject)
Date: Thu, 23 Dec 2004 15:59:36 +0100
Jeanne,
If you are getting this in more than one application it could be monitor
settings. Are the desktop icons the same size as they were before this
started and are they in the same place?
To alter the monitor settings... get the desktop showing and right click
somewhere.. *not* on an icon or the status bar or anything but on the
desktop itself. You can then go through the settings and "play"
with them. I suggest you first check the monitor resolution and number of
colours settings on the far right tab. Alter them and see what happens. You
probably want the highest colour and resolution settings.
It could also be that a "theme" has been set so click through the tabs and
unset it... and you can set the colours for windows and so on too.
Let us all know what happens please.
HTH
Lisa
> YES i DOUBLE CHECKED THEM JUST NOW AND REATTACHED EACH ONE.
> I AM ON WINXP.
>
> I am just frustrated, I have searched all through the XP > boox, went
last > night and bought another manual from wal-mart on XP and > still
cant find > anything to change this back.
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