[mso] Re: exe files :VSMail mx2
- From: James LaBorde <jlaborde@xxxxxxxxx>
- To: "'mso@xxxxxxxxxxxxx'" <mso@xxxxxxxxxxxxx>
- Date: Tue, 2 Sep 2003 14:09:10 -0700
Parker,
Remember, 90% of all computer problems seem to be PEBKAC!
For those of you who haven't heard that acronym, or have only heard it from
their tech support people in reference to them:
Problem
Exists
Between
Keyboard
And
Chair
James
-----Original Message-----
From: PRenaud@xxxxxxxxxxxxxxxxxx [mailto:PRenaud@xxxxxxxxxxxxxxxxxx]
Sent: Tuesday, September 02, 2003 2:00 PM
To: mso@xxxxxxxxxxxxx
Subject: [mso] Re: exe files :VSMail mx2
I am the IT Manager of a small company with 93 e-mail users. Some are
employees and some are independent sales agents. They range in ability from
very computer literate to those who can hardly remember from one day to the
next how to check their e-mail. I love the fact that Microsoft has made it
difficult to open certain e-mail attachments. It makes my job much easier.
We still have users who will open any attachment they get and never think to
scan them for viruses.
We have received over 11,850 e-mails containing the sobig virus.
Fortunately, our Exchange Virus Scan removes the virus and replaces it with
an alert.txt file. If it did not, there is no telling how many of our users
would be spreading the virus now. Here is a typical exchange with a
computer-challenged user:
User: I opened a file in an e-mail and it says something about a virus.
IT Guy: Why did you open the file? Were you expecting an attachment from the
sender?
User: No, but if they took the trouble to send me something, I thought it
was just polite to see what it was.
IT Guy: Don't you remember that I told you never to open attachments without
scanning it for viruses first?
User: It didn't say anything about a virus before I opened it. I thought it
was safe.
Fortunately, all he had to open was the Alert.txt file, not a real virus
file. I agree with the sentiment that the biggest security problem is the
one between the chair and the keyboard.
Parker Renaud
prenaud@xxxxxxxxxxxxxxxxxx
"Not all who wander are lost"
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