[mso] Re: exe files

  • From: "Glenda Wells" <gwells@xxxxxxxxxxx>
  • To: <mso@xxxxxxxxxxxxx>
  • Date: Tue, 2 Sep 2003 14:17:39 -0400

In whose best interest is advertising, i.e. SPAM? It is the manufacturer
of a product or provider of a service.  Advertising in and of itself is
not a consumable service therefore, the best interests being served are
those paying big $$ for advertising. If not for the money moving between
various entities, you and I wouldn't be so bombarded with
advertising..."they" would find a way to plug those particular holes.

My experience over the past 15 years has been trying to work around
things that have been provided under the mistaken notion that consumers
wanted it. =20

When Auto Correct first came out in Word for example, every one of my
customers wanted it turned off and didn't know how to do it.
Admittedly, this feature was explained in the pre-sales and had folks
read about it before installing the software and knew how to turn it off
once they decided they didn't like it, then it wouldn't have been a big
problem.  As it was, their corporate masters forced the install which
was forced upon them by Microsoft and the uninformed had fits about it
afterwards which is partly how I manage to keep working at a profit -
teaching others how to re-gain control...even if they don't know what
they are controlling.

Whatever Microsoft is doing isn't altruistic, there's money involved and
that's where the little guy who really isn't paying attention gets
shafted - DAILY. Mostly disorganized and under represented, we can't
compete with corporations. The $400 we fork over for MS products is
nothing comparatively speaking so we'll continue to grouse and bemoan
our fate while struggling mightily to keep up and the rules will
constantly change and so it goes. Life in the fast lane as they say.

It's not the strong needing to help the weak, it's the strong, wanting
to help the weak and really, isn't that what this group is here for?

/g

-----Original Message-----
From: Dian Chapman [mailto:dian@xxxxxxxxxxxxx]=20
Sent: Tuesday, September 02, 2003 10:58 AM
To: mso@xxxxxxxxxxxxx
Subject: [mso] Re: exe files


>That means "they" can do whatever they feel is appropriate and it isn't
always in the best interest of those of us at the lower end of the user
spectrum.

Let me just clarify the above statement so you can get a little
perspective. Have you ever been in the middle of an argument...when all
sides are friends of yours and you're trying to make them all happy, and
they all want something else? Now times that by a few million and you'll
have a little idea of what MS faces when making decisions about what to
do. Believe me...they don't just do "whatever they feel is appropriate",
they do what the majority of their users DEMAND. I've sat in user
meetings when the top brass, including Bill, are up on stage and
everyone in the room comes up to the mic and is demanding something
different be done. Geez...talk about pressure to make folks happy!

I hear people say "why don't they fix that"...but what those people
don't realize is that...because so many users have now created ways
around old issues, if they did fix some of the problems, they'd trash
all those fixes that all the other users have been using. So who do they
make happy...the 50% who are screaming that they want something
changed...or the 50% who are screaming that they don't want it changed?

>Don't get me wrong, I'm a huge Microsoft fan (please no spam) but they
often don't realize or seem to care that a large segment of their
consumer base would rather have more control.

And you get that fact from...where? Do you KNOW that the "large segment
of their consumer base would rather have more control" or is that just
something you ASSUME? The fact are that the biggest percent of their
customers DON'T want more control! Huge corporations want (and have) the
ability to lock out many features to keep down help desk calls from the
staff who try to use all those features and then end up calling for help
when they mess up. And the other large group are newbies who have no
idea what they are doing and yes, need to have that control to get their
work done. And then there are all those execs who don't want to be
bothered with tech problems and "just want to get their work done." And
then there are those power users who understand that newbies need
training wheels (stabilizers<g>), so we just sign and build ourselves a
work around. The small percentage that's left are those folks who don't
know how to work around the issues and complain that they want more
freedom.

I've been answering MS user support Qs for over 9 years. Trust me...the
majority of Qs are not "let me do more without blockades" but rather
"how do I fix what I just screwed up because I'm too lazy to read the
manual so I was messing around and now I have no idea what's wrong! (Or
as I love to say..."or they say they don't have time to read the
manual...yeah, but they have hours to waste fixing the problems they
just caused by not reading the manual"<eg> But I digress...

>Part of the reason though that there is so much restriction on their=20
>part
is that they program largely to the lowest common denominator...the
casual user who doesn't know what choices to make.  Those of us who are
more informed continually stumble over the safeguards of those who
aren't.

And isn't that ALWAYS the way it is in life! I know how to pack for air
travel. But I have to wait forever in line because the idiots in front
of me were living under a rock and didn't hear the fact that they can't
bring a pocket knife on a plane, so I'm waiting while this guy does a
striptease for airport security!<sigh> OR...folks don't know the proper
way to use forms, so MS changed the way forms work to cover those who
don't bother to learn the proper way...so now I have to click many more
times because of the added safeguards for THEM. Same with styles.

That's life...the strong need to help out the weak! ;-)

Dian Chapman
Technical Consultant,
Microsoft MVP & Instructor

Free Tutorials: www.mousetrax.com/techtrax
Free Word Tips & Tricks eBook: www.mousetrax.com/books.html Learn VBA
the easy way, thru video! www.mousetrax.com/techcourses.html




-----Original Message-----
From: mso-bounce@xxxxxxxxxxxxx [mailto:mso-bounce@xxxxxxxxxxxxx] On
Behalf Of Glenda Wells
Sent: Tuesday, September 02, 2003 7:48 AM
To: mso@xxxxxxxxxxxxx
Subject: [mso] Re: exe files

Quite the vitriolic spiel Dian!

I basically agree that we should be cautious and concerned about others
when using the Internet but I also feel a certain resentment toward
large companies, such as Microsoft, because there is too much "Big
Brotherism" in the world.  Suggesting that someone buy another product
isn't really helpful.  Effectively, there really isn't another product.
What I mean is, were one to go with a different OS, LINUX, for example,
one is restricted as well.  It's rather like being left out of the
community sandbox on the playground.  Microsoft, for all intents and
purposes, still has the best toys.  That means "they" can do whatever
they feel is appropriate and it isn't always in the best interest of
those of us at the lower end of the user spectrum.  Don't get me wrong,
I'm a huge Microsoft fan (please no spam) but they often don't realize
or seem to care that a large segment of their consumer base would rather
have more control.  Part of the reason though that there is so much
restriction on their part is that they program largely to the lowest
common denominator...the casual user who doesn't know what choices to
make.  Those of us who are more informed continually stumble over the
safeguards of those who aren't.

/g

-----Original Message-----
From: Dian Chapman [mailto:dian@xxxxxxxxxxxxx]=3D20
Sent: Saturday, August 30, 2003 7:05 PM
To: mso@xxxxxxxxxxxxx
Subject: [mso] Re: exe files


>that one can or can't do with one's software seems a pretty=3D20=20
>"big-brotherly"
way of doing things.=3D20

Pssst...it's NOT your software! You're only renting a license to use
what they have produced. If you don't like what they produce, buy
another brand.

And what YOU do on your own computer doesn't JUST affect YOU. If that
were the case, I would not have had to spend over an hour wasting my
time because stupid/uninformed people "did what they wanted" on their
own computers...opened viruses, got infected and cause ME to waste my
Sat morning because they "did what they wanted."=3D20

If a virus only blew up your own computer, then I'd say "sure, open
whatever the hell you want!" But the reality is that, the more people
who "do what they want" and don't pay attention to what they SHOULD do,
causes a ton of work for others. Admins and companies in the workplace
and the rest of use poor slobs out her on the net when THEIR computers
turn into spam/virus agents and start spewing out thousands of emails to
those people in their addressbook!

You have to realize...what you do does NOT just hurt you...it hurts
many, many others out here and also clogs up the net! Sure, the Internet
is free to all...just as the highways are. But, just as you should not
act recklessly on the highway, cos' your actions could cause serious
damage to innocents...so goes with the Internet. And the sooner others
understand that...the sooner the rest of us can get on with it.=3D20

My computer is protected, my network is protected, I've spent hours
guarding myself and my computer against viruses, security issues, et al.
I add every damn patch necessary to ensure I'm safe. Yet I still have to
waste my time because so many out there "did what they wanted!"

Dian Chapman
Technical Consultant,=3D20
Microsoft MVP & Instructor

Free Tutorials: www.mousetrax.com/techtrax Free Word Tips & Tricks
eBook: www.mousetrax.com/books.html Learn VBA the easy way, thru video!
www.mousetrax.com/techcourses.html

 =3D20


-----Original Message-----
From: mso-bounce@xxxxxxxxxxxxx [mailto:mso-bounce@xxxxxxxxxxxxx] On
Behalf Of Errol Sapir
Sent: Saturday, August 30, 2003 5:39 PM
To: mso@xxxxxxxxxxxxx
Subject: [mso] Re: exe files

Dian & Neil
I see that Dian is peeved at being spammed with viruses just as I was
with having to find a third party way of allowing me to do what I want
with my computer. I still feel that if Microsoft want to "protect us"
they should give us the credit and allow us to decide for ourselves our
needs and wants. I agree with you Neil about the user being the greatest
security threat, but controlling what one can or can't do with one's
software seems a pretty "big-brotherly" way of doing things. Education
not being a policeman should be the answer!

Errol

-----Original Message-----
From: mso-bounce@xxxxxxxxxxxxx [mailto:mso-bounce@xxxxxxxxxxxxx] On
Behalf Of Neil Atwood
Sent: Saturday, August 30, 2003 10:21 PM
To: mso@xxxxxxxxxxxxx
Subject: [mso] Re: exe files

You're welcome Errol.

I'm not a defender of MS, but it seems to me that they have been doing a
pretty good job of plugging the holes as soon as they are known. There
hasn't been a major security issue with OL for quite a long time. The
attachment policy is simply plugging the biggest security hole there is
- the one sitting in the chair!  ;-)

____________________________________
Neil Atwood - Sydney, Australia=3D20

"If you want to improve your understanding, drink coffee; it is the
intelligent beverage." Sydney Smith

=3D20

=3D20

     :-----Original Message-----
     :From: mso-bounce@xxxxxxxxxxxxx=3D20
     :[mailto:mso-bounce@xxxxxxxxxxxxx] On Behalf Of Errol Sapir
     :Sent: Sunday, 31 August 2003 2:27 AM
     :To: mso@xxxxxxxxxxxxx
     :Subject: [mso] Re: exe files
     :
     : Neil
     :Thanks
     :I used one of the addin programs and now I am in control.=3D20
     :Dian had I known there was that limitation I would have=3D20
     :done something like
     :you suggested. It still doesn't make Microsoft right in=3D20
     :my eyes. They should
     :be blocking up other "holes" rather than restricting users.
     :Errol
     :
     :-----Original Message-----
     :From: mso-bounce@xxxxxxxxxxxxx=3D20
     :[mailto:mso-bounce@xxxxxxxxxxxxx] On Behalf
     :Of Neil Atwood
     :Sent: Saturday, August 30, 2003 8:45 AM
     :To: mso@xxxxxxxxxxxxx
     :Subject: [mso] Re: exe files
     :
     :Well Errol, this is not exactly a new issue with Outlook,=3D20
     :but are a number
     :of ways around it.
     :This page details them all:
     :http://www.slipstick.com/outlook/esecup/getexe.htm
     :
     :It's really very simple to work around this.
     :
     :FWIW, remember the day when OL and OE let all attachments=3D20
     :through? For
     :Outlook that was pre OL2000 SP2.
     :People screamed blue murder that MS should do something=3D20
     :to stop idiots
     :opening virus-laden emails, and that OL was an admin=3D20
     :nightmare (and
     :remember, OL is primarily a business tool rather than for=3D20
     :home users)!
     :Well, MS did do something about it, and now people=3D20
     :(probably different
     :people) scream about how MS treats them as dummies...
     :You can't please all of the people all of the time...
     :
     :Regards
     :____________________________________
     :Neil Atwood - Sydney, Australia=3D20
     :
     :
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