Hi Frank, This won't address the second problem to which David has responded, but it may correct the core problem. Make sure Outlook has been identified as your default email program. In Outlook> Tools> Options> Other Make sure the "Make Outlook the default program for E-mail, Contacts and Calendar. I hope this helps. :) Debbie -----Original Message----- From: mso-bounce@xxxxxxxxxxxxx [mailto:mso-bounce@xxxxxxxxxxxxx] On Behalf Of David Grugeon Sent: Thursday, January 14, 2010 7:31 PM To: mso@xxxxxxxxxxxxx Subject: [mso] Re: Word and email Hi Frank Is the new message shown in the taskbar? If so it may be outside the screen area. To see it right-click the taskbar item and click Maximise. Best Regards David Grugeon Grugeon Consulting (07) 3263 7786 Original message: > -----Original Message----- > From: mso-bounce@xxxxxxxxxxxxx [mailto:mso-bounce@xxxxxxxxxxxxx] On Behalf Of Frank C. > Sent: Friday, January 15, 2010 9:00 AM > To: mso@xxxxxxxxxxxxx > Subject: [mso] Word and email > > When I am in a Word document and want to email that document I go to the > Office/Word button (Word 2007) scroll down to Send and then select Send Page > as an Email Attachment (Outlook 2007). Right after I click on Send nothing > happens. The Send command does not respond by popping up as an email > message to send out. When I try to resend the message I cannot do that > because the Send email icon envelope is grayed out. So I cannot resend the > message. If I try to close the Word document a message pops up that I > cannot close the document until I complete the Send message. However I > cannot do this because the whole list plus the previous icon is grayed out > so it is not active. So I cannot close the document either. Even to shut > down the computer I have t o ignore the Word document icon is showing the > document open and either manually press the Close button on my computer case > or the OS somehow shuts down the Word document before closing out. Frank > C. i > > > ************************************************************* > You are receiving this mail because you subscribed to mso@xxxxxxxxxxxxx or > MicrosoftOffice@xxxxxxxxxxxxxxxx > > To send mail to the group, simply address it to mso@xxxxxxxxxxxxx > > To Unsubscribe from this group, visit the group's homepage and use the dropdown menu at > the top. This will allow you to unsubscribe your email address or change your email settings > to digest or vacation (no mail). > //www.freelists.org/webpage/mso > > To be able to share files with the group, you must join our Yahoo sister group. This group > will not allow for posting of emails, but will allow you to join and share problem files, > templates, etc.: http://tech.groups.yahoo.com/group/MicrosoftOffice . This group is for FILE > SHARING ONLY. > > If you are using Outlook and you see a lot of unnecessary code in your email messages, read > these instructions that explain why and how to fix it: > http://personal-computer-tutor.com/abc3/v28/greg28.htm > ************************************************************* ************************************************************* You are receiving this mail because you subscribed to mso@xxxxxxxxxxxxx or MicrosoftOffice@xxxxxxxxxxxxxxxx To send mail to the group, simply address it to mso@xxxxxxxxxxxxx To Unsubscribe from this group, visit the group's homepage and use the dropdown menu at the top. This will allow you to unsubscribe your email address or change your email settings to digest or vacation (no mail). //www.freelists.org/webpage/mso To be able to share files with the group, you must join our Yahoo sister group. This group will not allow for posting of emails, but will allow you to join and share problem files, templates, etc.: http://tech.groups.yahoo.com/group/MicrosoftOffice . This group is for FILE SHARING ONLY. If you are using Outlook and you see a lot of unnecessary code in your email messages, read these instructions that explain why and how to fix it: http://personal-computer-tutor.com/abc3/v28/greg28.htm ************************************************************* ************************************************************* You are receiving this mail because you subscribed to mso@xxxxxxxxxxxxx or MicrosoftOffice@xxxxxxxxxxxxxxxx To send mail to the group, simply address it to mso@xxxxxxxxxxxxx To Unsubscribe from this group, visit the group's homepage and use the dropdown menu at the top. This will allow you to unsubscribe your email address or change your email settings to digest or vacation (no mail). //www.freelists.org/webpage/mso To be able to share files with the group, you must join our Yahoo sister group. This group will not allow for posting of emails, but will allow you to join and share problem files, templates, etc.: http://tech.groups.yahoo.com/group/MicrosoftOffice . This group is for FILE SHARING ONLY. If you are using Outlook and you see a lot of unnecessary code in your email messages, read these instructions that explain why and how to fix it: http://personal-computer-tutor.com/abc3/v28/greg28.htm *************************************************************