[mso] Re: Word Phantom Footer??

  • From: "Dian Chapman" <dian@xxxxxxxxxxxxx>
  • To: <mso@xxxxxxxxxxxxx>
  • Date: Sat, 19 Jun 2004 22:28:30 -0500

The problem I was collecting was related to the HP 4100 or something like
that, I believe? I turned it over to the MVPs and someone, Suzanne Barnhill,
I think???...discovered the problem related to HP being discussed on the HP
site...so it was tossed up as an HP problem. And they'd promised a new print
driver. Don't know if that ever appeared...cos' I don't have that printer.

At least, as far as I can remember...that was the only issue I'd been
collecting dealing with this one. (Not to mention the OLD HP problem with
the 500 series from about 10 yrs ago!)

Are you using an HP 4000 or some such number in that general series? 


Dian D. Chapman
Technical Consultant, Instructor
Microsoft MVP & MOS Expert Certified

Free MS Tutorials: www.mousetrax.com/techtrax
Free Word Tips & Tricks eBook: www.mousetrax.com/books.html
Learn VBA the easy way, thru video! www.mousetrax.com/techcourses.html


-----Original Message-----
From: mso-bounce@xxxxxxxxxxxxx [mailto:mso-bounce@xxxxxxxxxxxxx] On Behalf
Of Elise C. Miller
Sent: Friday, June 18, 2004 11:50 AM
To: mso@xxxxxxxxxxxxx
Subject: [mso] Re: Word Phantom Footer??

I know this problem well!  It's my biggest bugaboo about Word.  I remember a
year or two ago, Dian Chapman was collecting reports about MSO members'
experiences with this error so she could take it to Microsoft and see if
they could fix it, and I don't know what came of that.  (Apparently nothing
yet that has been implemented since the problem is still happening.)  I have
one client who experiences this on a very regular basis - several times a
week I think.  It is so annoying (as I'm sure you agree).  The only way I've
found to get rid of it is a really stupid workaround: go into File-Page
Setup and change the paper to A4.  Click OK on that box and then go back in
and change the paper back to normal letter or legal or whatever you're using
and that should fix it.  If that doesn't work, sometimes renaming the file
with a new name works.  But none of these are real solutions.  As far as I
know it's a bug in Word that has yet to be addressed by Microsoft.

Sorry for the rant -- you hit on one of my big Word complaints!!  Which
version of Word are you using?  So far I've seen this happen in Word 2000
and XP.  I am not sure if I've seen it in 2003 though, so maybe Microsoft's
fix is only in the new version.

Elise

-----Original Message-----
From: mso-bounce@xxxxxxxxxxxxx [mailto:mso-bounce@xxxxxxxxxxxxx] On Behalf
Of Jim Hickey
Sent: Friday, June 18, 2004 12:17 PM
To: Microsoft Office
Subject: [mso] Word Phantom Footer??

I have a word document that when I view the header and footer show the
footer being only 1/2" or so.  However, when I try to set the margin word
say there is an error and sets the bottom margin to 2.67" and won't let me
go any smaller.
Does anyone have an idea why this is happening and more importantly, how to
delete it?

TIA

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