tried that first linda. when you look at the blank page, the cursor is all the way at the top of the screen, even in normal or print view. it almost looks like the document opened up in web layout which the look should change if one changes the view but it doesn't...i mean the view changes but the cursor remains at the very top. the only thing that gets the cursor into the body is to view header then close the header. weird, huh? /g -----Original Message----- From: Linda F. Johnson [mailto:linda@xxxxxxxxxxxxxxxxxxxxxxxxxxx] Sent: Tuesday, May 04, 2004 10:28 AM To: mso@xxxxxxxxxxxxx Subject: [mso] Re: Word 2003 It's probably something in normal.dot...open normal.dot, get the cursor out of the header and type one letter in the body, then delete that letter, then save normal.dot...that should fix it Or, If he doesn't have any custom toolbars, macros, autocorrects, etc., just close Word and delete normal.dot...open Word and it will make a new one Linda Linda's Computer Stop http://personal-computer-tutor.com My boss has an interesting problem. He doesn't know what he did but here's the thing: Every time he opens a new document in Word 03, the cursor is in the header. In order to get the cursor to the body of the document, he has to View/Header then close the header. Anyone know what this might be about? Currently, his wants to reinstall Word but shouldn't have to do that right? /g _____ =20 << ella for Spam Control >> has removed 10775 Spam messages and set aside 0 Newsletters for me You can use it too - and it's FREE! www.ellaforspam.com=09 ************************************************************* You are receiving this mail because you subscribed to mso@xxxxxxxxxxxxx or MicrosoftOffice@xxxxxxxxxxxxxxxx To send mail to the group, simply address it to mso@xxxxxxxxxxxxx To Unsubscribe from this group, send an email to mso-request@xxxxxxxxxxxxx with the word "unsubscribe" (without the quotes) in the subject line. Or, visit the group's homepage and use the dropdown menu. This will also allow you to change your email settings to digest or vacation (no mail). //www.freelists.org/webpage/mso To be able to use the files section for sharing files with the group, send a request to mso-moderators@xxxxxxxxxxxxx and you will be sent an invitation with instructions. Once you are a member of the files group, you can go here to upload/download files: http://www.smartgroups.com/vault/msofiles *************************************************************