[mso] Re: Scrolling in word

  • From: "Dian Chapman" <dian@xxxxxxxxxxxxx>
  • To: <mso@xxxxxxxxxxxxx>
  • Date: Thu, 7 Aug 2003 10:21:27 -0500

>>UNINSTALLING AN OFFICE PROGRAM RARELY FIXES PROBLEMS LIKE THIS

<hee, hee> No you're sounding like me! 

Actually, this sounds like a video driver problem. 

Depending on the system you're using and how much you understand Windows,
you should read this article: Maintaining your Computer
www.mousetrax.com/maintain.html. It explains how to kick down your hardware
accelerator to check to see if less stress on it helps the problem. Chances
are it will. If so, you need to upgrade your video driver by going to the
manufacturer's web site and downloading an upgrade. 


Dian Chapman
Technical Consultant
& Microsoft MVP

Free Word Tips & Tricks eBook: http://www.mousetrax.com/books.html
Free Tutorial site: http://www.mousetrax.com/techpage.html
Free Support Ezine: http://www.mousetrax.com/techtrax/
  


-----Original Message-----
From: mso-bounce@xxxxxxxxxxxxx [mailto:mso-bounce@xxxxxxxxxxxxx] On Behalf
Of Linda F. Johnson
Sent: Thursday, August 07, 2003 6:03 AM
To: mso@xxxxxxxxxxxxx
Subject: [mso] Re: Scrolling in word

Ok...I'm beginning to sound like a broken record here...LOL

UNINSTALLING AN OFFICE PROGRAM RARELY FIXES PROBLEMS LIKE THIS

What version of Word?  I've found that Word 2k2 doesn't run very well = with
256 mb ram
What view are you in when you have the scrolling problem? (Normal, Print
Layout, etc.) Are there pictures in the document?
Does it happen in ALL documents or just one document?
Does it happen on ALL pages in the document or just certain pages?
If you use your keyboard arrow keys instead of your scroll bar, does it
still happen?

Have you tried deleting temp files, defragging the drive, etc....typical
Windows maintenance stuff?  If you have a version of Word that has = "Detect
and Repair" in the Help menu, have you tried that?

Linda
Publisher ~ ABC ~ All 'Bout Computers
Owner ~ Linda's Computer Stop
http://personal-computer-tutor.com
FREE MS Office eBook Tutorial
http://personal-computer-tutor.com/library.htm
=20


-----Original Message-----
From: mso-bounce@xxxxxxxxxxxxx [mailto:mso-bounce@xxxxxxxxxxxxx] On = Behalf
Of paul z
Sent: Thursday, August 07, 2003 5:15 AM
To: mso@xxxxxxxxxxxxx
Subject: [mso] Scrolling in word


I have a problem scrolling in word doc. I have a lot of documents in =
word=20 that have multiple pages to each document. When I try to scroll
through = the=20 document when the page size is at 100% I have no trouble
scrolling = through=20 them. When I increase the page size to 150%, 200%, or
500% and try to = scroll

through the document it hangs up between each page. It's as though it is =

looking for the next page. I can go to the scroll bar on the left side =
of=20 the screen and try to use the curser to scroll, it still hangs going =
from=20 one page to another. I have uninstalled word and reinstalled it and
that = did

not correct the problem. I checked my memory boards with Doc Memory and=20
there was no problem with them. I can't figure what has happened that is =

causing this problem. Some thing has slowed down and it has me stumped. =
Can=20 any help. I have 1.1 AMD Procs.-256 Ram- 60 G hard drive.


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