This may not be Office related (it might be Windows or hardware). If it is not, let me know and I'll find the right forum. I have a colleague who uses Word and a little HP printer. Sometimes, when she is printing a Word document the printer starts printing garbage, a few characters to a page and a page eject. Attempts to get it to stop, turning it off and on, etc., are fruitless. The only thing that she has been able to do is to load a ream of paper and let it print till it is done. She wrote me to ask my help. I'm looking for someone else who might understand what she is talking about and be able to tell me so I can tell her. Thank you. James S. Huggins ... ************************************************************* You are receiving this mail because you subscribed to mso@xxxxxxxxxxxxx or MicrosoftOffice@xxxxxxxxxxxxxxxx To send mail to the group, simply address it to mso@xxxxxxxxxxxxx To Unsubscribe from this group, send an email to mso-request@xxxxxxxxxxxxx with the word "unsubscribe" (without the quotes) in the subject line. Or, visit the group's homepage and use the dropdown menu. This will also allow you to change your email settings to digest or vacation (no mail). //www.freelists.org/webpage/mso To be able to use the files section for sharing files with the group, send a request to mso-moderators@xxxxxxxxxxxxx and you will be sent an invitation with instructions. Once you are a member of the files group, you can go here to upload/download files: http://www.smartgroups.com/vault/msofiles *************************************************************