[mso] Re: Outlook 98 Calendar Problem - Now Word and Excel Don't Work

  • From: "CEB" <cbalogh@xxxxxxxx>
  • To: <mso@xxxxxxxxxxxxx>
  • Date: Sun, 21 Sep 2003 19:53:53 -0500

Thanks Linda.  I will pursue your suggestions for NAV.  I must admit
that NAV isn't the most stable program in the universe.  I routinely
have to manually download my virus definitions and it always seems to
respond slowly when I open it.

Anyway, thanks

Chuck

> -----Original Message-----
> From: mso-bounce@xxxxxxxxxxxxx [mailto:mso-bounce@xxxxxxxxxxxxx]On
> Behalf Of Linda F. Johnson
> Sent: Sunday, September 21, 2003 7:19 PM
> To: mso@xxxxxxxxxxxxx
> Subject: [mso] Re: Outlook 98 Calendar Problem - Now Word and Excel
> Don't Work
>
>
> Not as far as I know, no. I've never heard of reinstalling
> Outlook causing
> Word and Excel to have problems.  From what I can find on
> the internet, vxd
> navex(02) is part of Norton Antivirus...which could be part
> of what your
> problem was with Outlook in the first place, if you have
> Norton set up to
> scan your email.  I would recommend you check Symantec's
> website and see if
> they have any answers for you.  Also, do a complete,
> uptodate virus scan and
> make sure you haven't gotten a virus that has tried to
> disable Norton, which
> many of the new viruses do.
>
> Also, you could try checking out this yahoo group...it's a
> Norton AV group
> and I see lots of discussion going on in there referring to
> vxd navex(02):
> http://groups.yahoo.com/group/nortonantivirususersgroup
>
> Sorry I can't help you more.  This one doesn't seem to be
> related to Office.
> Good luck!
>
>
> Linda F. Johnson, M.A., MOS
> Linda's Computer Stop
> http://personal-computer-tutor.com
> Free e-Books, Newsletter, and tutorials
>
>
> -----Original Message-----
> From: mso-bounce@xxxxxxxxxxxxx
> [mailto:mso-bounce@xxxxxxxxxxxxx] On Behalf
> Of CEB
> Sent: Sunday, September 21, 2003 7:22 PM
> To: mso@xxxxxxxxxxxxx
> Subject: [mso] Re: Outlook 98 Calendar Problem - Now Word
> and Excel Don't
> Work
>
> Linda,
>
> I did as you suggested and it made no difference.  However, now I'm
> having a problem with WORD and EXCEL.  In both cases, they close as
> soon as they open.  I get the following message: A fatal
> exception has
> occurred ...in VXD NAVEX(02).  The current application will be
> terminated. Press any key to continue.
>
> Unfortunately, any key just turns the screen black with an "hour
> glass" cursor.  I can move the cursor but it doesn't respond
> otherwise.  Alt-Ctl-Del does nothing.  I have to use the front panel
> power switch.
>
> I used both applications yesterday and today they're "broke" and the
> only difference is that I tried to reinstall OL98.  As far as you
> know, is there a link?
>
> Thanks
>
> Chuck
>
>
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