[mso] Re: Outlook 97: No Internet Mail

  • From: "Renaud, Parker" <PRenaud@xxxxxxxxxxxxxxxxxx>
  • To: "'mso@xxxxxxxxxxxxx'" <mso@xxxxxxxxxxxxx>
  • Date: Tue, 13 Aug 2002 16:42:52 -0400

Pater-
You have to go into the Control Panel and open Mail (or Mail & Fax) to set
up Internet Mail in Outlook 97. In Mail, Click on "Show Profiles" then
select "Add". When setting up your new service, select "Internet Mail" and
follow the prompts. Make sure you set Outlook to use the new profile as the
default.
Parker

Parker Renaud
IT Manager
Colliers Keenan Inc.
Office - 803.401.4264
Email - prenaud@xxxxxxxxxxxxxxxxxx



-----Original Message-----
From: Peter Young [mailto:midiman1@xxxxxxxxxxxxxxxxx]
Sent: Tuesday, August 13, 2002 2:42 PM
To: mso@xxxxxxxxxxxxx
Subject: [mso] Re: Outlook 97: No Internet Mail



Hi Linda

I've re-ghosted my machine back to normal, so all I can tell you (until I
look at the clients machine tomorrow) is that I did a did a typical install
of XP Pro (pressed enter on everything!!! Regional settings, computer name,
date & time settings) then ran setup on Office 97 and did a 'typical'
install. I then went to 'tools' > 'services' > 'add' and, hey presto, there
was no 'Internet Mail'

I thought the corp/workgroup option only came with Office 2000? Where do I
change it in Office 97?

Peter Young
-----------
Computer, Web, Database & Network
Design, Implementation & Support


-----Original Message-----
From: mso-bounce@xxxxxxxxxxxxx [mailto:mso-bounce@xxxxxxxxxxxxx]On
Behalf Of Linda F. Johnson
Sent: Wednesday, 14 August 2002 4:07 AM
To: mso@xxxxxxxxxxxxx
Subject: [mso] Re: Outlook 97: No Internet Mail



Which version are you installing? Internet Mail only or Corp/Workgroup?

Linda
Publisher ~ ABC ~ All 'Bout Computers
Owner ~ Linda's Computer Stop
http://personal-computer-tutor.com
FREE MS Office eBook Tutorial
http://personal-computer-tutor.com/library.htm



-----Original Message-----
From: mso-bounce@xxxxxxxxxxxxx [mailto:mso-bounce@xxxxxxxxxxxxx] On
Behalf Of Peter Young
Sent: Tuesday, August 13, 2002 2:01 PM
To: mso@xxxxxxxxxxxxx
Subject: [mso] Re: Outlook 97: No Internet Mail



I reproduced the problem, but still don't have an answer :-( I did a
clean
install of XP Pro and then did a 'typical' install of Office 97 and
Outlook
didn't install "Internet Mail".

I checked the MS KB and came up empty. According to all the articles
that
I've read, Office 97 is compatable with XP.

Does anyone know why 'Internet Mail' is not installed, or how to install
it
under XP??

Peter Young

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