[mso] Re: Outlook 2003 starting in safe mode

  • From: "Linda F. Johnson" <linda@xxxxxxxxxxxxxxxxxxxxxxxxxxx>
  • To: <mso@xxxxxxxxxxxxx>
  • Date: Wed, 2 Jun 2004 10:57:12 -0400

First thing I would check are addins....usually when Outlook freezes or
crashes, it's becuz of an addin that's misbehaving...go to
Tools>Options>Other>Advance Options button and click on the Addin Manager
button and see what's in there...also click on the Com Addins button and see
what's in there.  If there's anything in there, remove them all and replace
them one at a time to see which one is causing it....if there's nothing in
there, let us know

But, I'm confused when you say "burn the CD again"....what CD are you
burning AGAIN?  Is your Office CD a burned copy and not an original?  If so,
try using the original CD. 


Linda
Linda's Computer Stop
http://personal-computer-tutor.com
ABC Free Ezine ~ Free Ebooks and Tutorials
*all outgoing mail scanned by Norton AV.  If you got a bug that looks like
it came from me, it did NOT!

-----Original Message-----
From: mso-bounce@xxxxxxxxxxxxx [mailto:mso-bounce@xxxxxxxxxxxxx] On Behalf
Of Allen Skaggs
Sent: Wednesday, June 02, 2004 10:51 AM
To: mso@xxxxxxxxxxxxx
Subject: [mso] Outlook 2003 starting in safe mode

Okay, the last time I asked for help I got it quickly and it worked.
Soooo...

I have a new PC that runs Windows XP Pro with Office 2003.  All patches for
the OS and Office are applied.  Outlook constantly locks/hangs/crashes.  If
I try to just run it again it won't run, next I reboot the PC (starts
normally) and Outlook starts in Safe mode.  Rebooting again sometimes will
get it to run not in safe mode but this cycle then just repeats.  The PC
won't run for more than an hour or two in Outlook without this happening.

Other info:
No other apps are having problems
I've performed a detect and repair
I've uninstalled and re-installed Office
I've ran repair on the PST file until no errors were detected
POP3 e-mail

My next step is to reburn the PC from scratch but I'd like to avoid the time
and effort if there is somthing else someone can suggest.

Thanks!
Allen


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