First thing I would check are addins....usually when Outlook freezes or crashes, it's becuz of an addin that's misbehaving...go to Tools>Options>Other>Advance Options button and click on the Addin Manager button and see what's in there...also click on the Com Addins button and see what's in there. If there's anything in there, remove them all and replace them one at a time to see which one is causing it....if there's nothing in there, let us know But, I'm confused when you say "burn the CD again"....what CD are you burning AGAIN? Is your Office CD a burned copy and not an original? If so, try using the original CD. Linda Linda's Computer Stop http://personal-computer-tutor.com ABC Free Ezine ~ Free Ebooks and Tutorials *all outgoing mail scanned by Norton AV. If you got a bug that looks like it came from me, it did NOT! -----Original Message----- From: mso-bounce@xxxxxxxxxxxxx [mailto:mso-bounce@xxxxxxxxxxxxx] On Behalf Of Allen Skaggs Sent: Wednesday, June 02, 2004 10:51 AM To: mso@xxxxxxxxxxxxx Subject: [mso] Outlook 2003 starting in safe mode Okay, the last time I asked for help I got it quickly and it worked. Soooo... I have a new PC that runs Windows XP Pro with Office 2003. All patches for the OS and Office are applied. Outlook constantly locks/hangs/crashes. If I try to just run it again it won't run, next I reboot the PC (starts normally) and Outlook starts in Safe mode. Rebooting again sometimes will get it to run not in safe mode but this cycle then just repeats. The PC won't run for more than an hour or two in Outlook without this happening. Other info: No other apps are having problems I've performed a detect and repair I've uninstalled and re-installed Office I've ran repair on the PST file until no errors were detected POP3 e-mail My next step is to reburn the PC from scratch but I'd like to avoid the time and effort if there is somthing else someone can suggest. Thanks! Allen ************************************************************* You are receiving this mail because you subscribed to mso@xxxxxxxxxxxxx or MicrosoftOffice@xxxxxxxxxxxxxxxx To send mail to the group, simply address it to mso@xxxxxxxxxxxxx To Unsubscribe from this group, send an email to mso-request@xxxxxxxxxxxxx with the word "unsubscribe" (without the quotes) in the subject line. Or, visit the group's homepage and use the dropdown menu. This will also allow you to change your email settings to digest or vacation (no mail). //www.freelists.org/webpage/mso To be able to use the files section for sharing files with the group, send a request to mso-moderators@xxxxxxxxxxxxx and you will be sent an invitation with instructions. Once you are a member of the files group, you can go here to upload/download files: http://www.smartgroups.com/vault/msofiles *************************************************************