Part of the requirements of using MS software is that you ensure that you retain the discs(s) or the proof of the legality of the software. Without the discs or proof of ownership of the software both Microsoft and some members of this group will assume rightly or wrongly that you are using an illegal copy!! Since a large number of people are doing just that it is unfortunate for you if you have misplaced the discs and are one of the few genuine cases that really did lose the discs!! I hope that you can solve your problem but suspect that a solution may involve buying a new license. Regards Ian -----Original Message----- From: mso-bounce@xxxxxxxxxxxxx [mailto:mso-bounce@xxxxxxxxxxxxx] On Behalf Of beaton5284 Sent: 26 May 2006 09:05 To: mso@xxxxxxxxxxxxx Subject: [mso] Re: Office XP-SP3 Yours is one of many asking the same question and I wish I knew. Your sarcasm is duly noted and it really helps. Bill ----- Original Message ----- From: "Mark Mucher" <mmucher@xxxxxxxxxxxxx> To: <mso@xxxxxxxxxxxxx> Sent: Wednesday, May 24, 2006 11:04 PM Subject: [mso] Re: Office XP-SP3 > So, enquiring minds want to know... > > What happened to the original disk? > > Dog ate it? <G> > > If you have legitimate ownership, Microsoft will sell you replacement > media > at a reasonable price. > > If not, don't ask us to help you to steal it again. > > If you want something for nothing, download Office 2007 Beta 2 - that'll > teach ya! <G> > > Mark > > > -----Original Message----- > From: mso-bounce@xxxxxxxxxxxxx [mailto:mso-bounce@xxxxxxxxxxxxx] On Behalf > Of beaton5284 > Sent: Wednesday, May 24, 2006 11:39 PM > To: mso > Subject: [mso] Office XP-SP3 > > I am using XP OPERATING SYSTEM and OFFICE 2002. > > My problem: Not being alert I downloaded Office-XP-SP3; all went fine; > then > I found that the update would not load unless I had the original disk. I > contacted MS and they were of no help; only saying to insert the original > disk. > Now I am unable to use Excel since I am not even allowed to uninstall the > update. > Since I do not have the original disk I am faced with removing the program > and making a purchase. My fear now, since I can't install or remove the > update, that MS may even deny me the removal option. > The approach that MS has is very highhanded and now places me in the > category of people who resent their general approach to people problems. > Any assistance will be appreciated > > Bill > > > > ************************************************************* > You are receiving this mail because you subscribed to mso@xxxxxxxxxxxxx or > MicrosoftOffice@xxxxxxxxxxxxxxxx > > To send mail to the group, simply address it to mso@xxxxxxxxxxxxx > > To Unsubscribe from this group, visit the group's homepage and use the > dropdown menu at the top. This will allow you to unsubscribe your email > address or change your email settings to digest or vacation (no mail). > //www.freelists.org/webpage/mso > > To be able to use the files section for sharing files with the group, send > a request to mso-moderators@xxxxxxxxxxxxx and you will be sent an > invitation with instructions. 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This will allow you to unsubscribe your email address or change your email settings to digest or vacation (no mail). //www.freelists.org/webpage/mso To be able to use the files section for sharing files with the group, send a request to mso-moderators@xxxxxxxxxxxxx and you will be sent an invitation with instructions. Once you are a member of the files group, you can go here to upload/download files: http://www.smartgroups.com/vault/msofiles If you are using Outlook and you see a lot of unnecessary code in your email messages, read these instructions that explain why and how to fix it: http://personal-computer-tutor.com/abc3/v28/greg28.htm ************************************************************* -- No virus found in this incoming message. Checked by AVG Free Edition. Version: 7.1.394 / Virus Database: 268.7.1/348 - Release Date: 25/05/2006 -- No virus found in this outgoing message. Checked by AVG Free Edition. 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Once you are a member of the files group, you can go here to upload/download files: http://www.smartgroups.com/vault/msofiles If you are using Outlook and you see a lot of unnecessary code in your email messages, read these instructions that explain why and how to fix it: http://personal-computer-tutor.com/abc3/v28/greg28.htm *************************************************************