Word will build a new, default normal.dot if it doesn't find any when it loads, so no need to search for an old copy. Only problem is that you'll lose any customization you have done to Word. Wilson At 21:10 28/12/2007,David Smart wrote: >It might be something that Word's loading. > >Archive and delete the active Normal.DOT. It might possibly be corrupt. (I >don't know if you can get away without one at all. If not, there's probably >an old copy lurking somewhere.) > >Also, are you running any plug-in's? If so, they might be worth finding and >deleting. > >Otherwise, sounds like you need to do an installation repair. -------------------------------------------------------------- ************************************************************* You are receiving this mail because you subscribed to mso@xxxxxxxxxxxxx or MicrosoftOffice@xxxxxxxxxxxxxxxx To send mail to the group, simply address it to mso@xxxxxxxxxxxxx To Unsubscribe from this group, visit the group's homepage and use the dropdown menu at the top. This will allow you to unsubscribe your email address or change your email settings to digest or vacation (no mail). //www.freelists.org/webpage/mso To be able to share files with the group, you must join our Yahoo sister group. This group will not allow for posting of emails, but will allow you to join and share problem files, templates, etc.: http://tech.groups.yahoo.com/group/MicrosoftOffice . This group is for FILE SHARING ONLY. If you are using Outlook and you see a lot of unnecessary code in your email messages, read these instructions that explain why and how to fix it: http://personal-computer-tutor.com/abc3/v28/greg28.htm *************************************************************