[moneytalks] Re: problem installing update
- From: "ROB MEREDITH" <rmeredith@xxxxxxx>
- To: <moneytalks@xxxxxxxxxxxxx>
- Date: Mon, 26 Feb 2007 10:13:36 -0500
Margaret:
I don't see any reason for concern, as long as you have your original
registration information that was emailed to you. Your registration
information is not specific to any version of Money Talks. Besides, the
update will probably work for you; it only fails for a few people.
Rob Meredith
>>> iluvtoread@xxxxxxx 02/26/07 09:55AM >>>
Pamela,
I haven't tried to install the new version yet. I purchased the
downloadable version and the Beta is currently running 1.1.0.363. I
gather I'd have to save the file with the register before uninstalling
the Beta. I don't know if I still have the downloadable version I
purchased still on the computer and the data in the register goes back
to 2005 and I don't want to have to start from scratch.
Thanks,
Margaret
"PAMELA RADER" wrote:
Remember that this update is not a Beta version. If you were running
the Beta version, you'll need to uninstall that first, then download
the
released version.
If that's not it, then Rob will have to look into it.
Pamela Rader, TECHNICAL SUPPORT
American Printing House For The Blind
1839 Frankfort Ave.
Louisville, KY 40206
PHONE: 1-800-223-1839, Ext. 307
>>> franklin1234@xxxxxxxxxxxxx 02/23/07 09:49PM >>>
When I attempt to update Money Talks I get the following
message. Has anyone else had this problem, and if so what was your
work around?
Error
C:\Program Files\aph\Money Talks\MT.exegraphic 280 An error occurred
while trying to replace the existing file:
DeleteFile failed; code 5.
Access is denied.
Click Retry to try again, Ignore to skip this file (not recommended),
or Abort to cancel installation.
At 02:49 PM 2/23/2007, you wrote:
>Money Talks version 1.2.0.0 has been released. If you wish to update
to
>the new version, you can use the Check For Updates option on the Help
>menu.
>
>Rob Meredith
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