Thanks to all of you, we are on track to figuring out the problem. I do have a few more things I want to get straight, though. Does it always work on the second try? Does it always fail on the first try when trying another account? For example, account1.mtf fails, try again, works, account2.mtf fails. Unfortunately, this appears much more complex than originally thought, so it might be a while before a fix. We still can't get it to happen here at APH. Rob Meredith >>> rtverity@xxxxxxxxxxxxx 03/04/05 01:15PM >>> Same error here running XP SP2 home RTV ----- Original Message ----- From: "Julie" <j.bailey@xxxxxxx> To: "Money Talks" <moneytalks@xxxxxxxxxxxxx> Sent: Thursday, March 03, 2005 5:58 PM Subject: [moneytalks] Error Message I am using XP Home Edition and I get the same error message when I press enter to open it. Julie