Hi there Patrick, I have to admit, I am increasingly wary of the number of companies which just hold our card details on file - including a number of the Model Engineering ones, and if they as rubbish at looking after card details as they are about getting order correct, then this is concerning. I tend to only use my card in fairly main stream stores, and use cash for shops where the card handling might be a bit more 'micky mouse'. Sure the banks provide secure payment systems, but the organisations that provide the slot for the till operators to swipe the card down the side of the till for the company records - that could well be a different story. I think it was TK max that made it onto the news a few months ago, when they realised their company machines had been hacked and loads of people card details had been copied. As far as mail order - I have to admit then it may be old fashioned, but I still use a cheque. That way if it goes wrong, the bank is obliged to honour the mistake. With chip and pin, the whole point is that the banks don't have to sort it out - it's our fault for divulging the pin! How long this can go on for I don't know - for example Tesco's will no longer accept cheque payment, and if many other shops follow suit the cheque may die a death. The other thing I do is to change my card every few months - tell the bank it's cracked, or it keeps failing to work in the tills and they send you a new one. Only downside with this is, it would be a lot of hastle if one got lost in the non-secure post by which they send it! This was how I found that one Model Engineering company had my card number on their computer, as they tried to bill an order to my card, only they seemed top have my old card number, which I'd used to order with them 12 months previous. My other precaution is to make sure you are covered/insured for the incident. Make sure the bank has cancelled the card - just because you've told them the fraud has happened, that doesn't mean they automatically cancel the card!!! Also make sure you report it to the police. To stand any chance of getting your money back I think you need a police incident number. Yours, Rich. On Fri, 19 Oct 2007, Patrick Coppens-Marian Lynch wrote: > To the Forum > > Gents > > I found out this morning, that some french plunkers have taken £2000 > pounds from my VISA account, and "winded & dined" themselves with it! > It seems, like I am going to get the money back, but it still feels like > a serious violation, let me tel you. > I am letting you know this, because I am sure, that a lot of you, > engineers, do trade with the same English and American firms > (booksellers-tool sellers etc) then I do. > So please be vigilant! Check your statements and call your banks if you > have to at the first sing of anything that's "off". > > I am rather fanatically safety conscious on matters of internet payment, > and almost all my orders are done over the phone. > It could be that a computer of one of the firms we all deal with is > hacked/cracked, it doesn't have to be you! > > The newest scam, is the following: > You get an email in abysmal English, asking for your details. A child > could see, that the email is bogus. > Some days later you get an email in "the Queens Own", warning you about > the first one and asking you to install some small bit of software, for > protection against things like the first email. > Anybody who does, is game and the criminals control your PC. > For sanity's sake beware!! > > Patrick > MODEL ENGINEERING DISCUSSION LIST. > > To UNSUBSCRIBE from this list, send a blank email to, > modeleng-request@xxxxxxxxxxxxx with the word "unsubscribe" in the subject > line. > MODEL ENGINEERING DISCUSSION LIST. To UNSUBSCRIBE from this list, send a blank email to, modeleng-request@xxxxxxxxxxxxx with the word "unsubscribe" in the subject line.