Well, you might get more help on a specialized tech list, Doug, but my
recommendation would be to go to 'settings' (windows key i), choose
'update and security' > 'recovery', & then 'reset my pc'. Choose the
option to remove everything, & you should be good.
On 4/10/21, Doug Payne <doug_Payne@xxxxxxxxxxx> wrote:
A friend gave me her castoff laptop, which is just a few years old. I'd like
to do a clean install of Windows, such that all the previous user account
information, data and apps have been removed. I think it would be ideal if
the process started by formatting the system drive. I still have access to
the administrative password for the current installation.
How have others accomplished this? I know there is a reinstall Windows
option in Backup and Restore Settings, but I'm not sure if that will do what
I want. I'd like to be able to use Windows Narrator during the process, so I
can track what is going on. Suggestions?