[Maul of America] The Last "T" Stands for "Tease"

  • From: Matt Maul <robustoman@xxxxxxxxx>
  • To: maulofamerica@xxxxxxxxxxxxx
  • Date: Wed, 29 Jul 2009 14:03:42 -0700 (PDT)

You win this round Professor Moriarty.

From The Consumerist:

AT&T Charges You A Fee For Getting A Discount

Reader "ValentineHumphrey" has a part-time job with a company that gets
a 25% discount from AT&T. It sounded like a good deal until she found
out there was actually a fee for signing up for the discount. What?

I call the 800 number for AT&T and ask the nice gentleman on the phone
if there is anything he can do, can he add the discount even though I
already signed a 2 year contract? YES! You (the consumer) can add a
discount at any time. He is unable to do so, however, due to the
computer program (they do not have access) but he is more than willing
to walk me through the process. "Do you have a work email?" No, I'm out
of luck online. I can add the discount myself with the discount sponsor
code, but without an employee email for employment
verification I will have to go to a store.

No problem, there is a store near my home. I called on Wednesday, and
went to the store on Friday. I know they will want employment
verification so I bring my name badge, photo id, the paper with the
discount code. Go in and the man at the desk goes about setting me up.
Then he says this "There is an activation fee of $36 to add this
discount to your account."

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Posted By Matt Maul to Maul of America at 7/29/2009 04:59:00 PM

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