hi Barrie hope this ancers your question. and welcome to marksplace. Springer Design, Inc. BookCourier BibleCourier Product Support Dealers Contact Us What's New? Road Runner Support You can still get help using or repairing your Road Runner or Road Runner Talking Bible as long as you purchased the unit before December 31, 2001. To get help, contact Springer Design, Inc. via email at support@xxxxxxxxxxxxxxxxxxxx We may not respond immediately, but we will always respond. Please note that we no longer offer telephone support. If you are having problems with any products manufactured or sold by Companion Devices, Inc., you must contact them. Springer Design, Inc. is not connected with Companion Devices, Inc. in any way. New Downlink Software There is a new version of the Downlink software (1.31) that resolves the Windows XP problems users are having. If you choose to install this version, you MUST uninstall any previous versions FIRST! You can do this by going to the Windows control panel and selecting "Add/Remove Programs". Then select Road Runner Downlink for removal. You may encounter problems if you do not uninstall previous versions first. When you have uninstalled the old downlink software, you can install the new version by clicking here: RRXPSetup.exe (download size is 4.6 megabytes). Download the User Guide User guides in both text and Microsoft Word format are available here: RRUserGuide.txt or RRUserGuide.doc. Need a replacement? Check out BookCourier, our new portable reader. You can follow the link in this paragraph or use the menu bar at the top of this page. All products mentioned are registered trademarks or trademarks of their respective companies. Copyright © 2002-2003 Springer Design, Inc. All rights reserved. Revised: December 4, 2003 Why not come and visit www.marksplace.org.uk To post to this list send your emails to marksplace@xxxxxxxxxxxxxx To subscribe to this list send email to marksplace-request@xxxxxxxxxxxxx putting subscribe in the subject field To unsubscribe send to marksplace-request@xxxxxxxxxxxxx with 'unsubscribe' in the Subject field Please keep all messages clean and be friendly to all members. Marksplace have the power to remove any person who can?t keep up the above.